The UPS Store

Reviews

• KP

  Katie Patterson

  Jun 6, 2026
  3.0
  I use this location for all of my family’s shipping needs and returns, specifically Amazon returns. It’s rare that return an item in a closed box, but I do on occasion. It was my fault for not paying better attention to the details for one of my two returns. I took an open box, small, into the store this morning and was told it’s $4.99 to purchase their tape to close my box or $2.50 for them to close it with their tape. I went home and closed it with my tape and took it back to the store. This time my return was accepted. Here’s my issue…This morning I chose to give your business two returns. Your business profited off of each QR code. Was it really necessary to nickel and dime me for tape!?!? Let’s just say a whopping 12” would have been needed…max. How much did you truly lose? A lot more. Now I’ll take my returns to a different location and give them my business, write a Google review and also talk about my experience at your location.
• AH

  Adalia Harrell

  Jun 5, 2026
  3.0
  The people are usually helpful, patient, and nice. 2 times now, I have come close to closing and they closed early. 1st time, I didnt realize they closed at 630p, and took longer to gather my things and walked to the door right at 630p and it was locked in my face. I told them I had medicine to ship and it was important, but they didnt care. 2nd time, I parked at 627p, walked up at 628p and the door was locked. I knocked and the guy opened it and said his system said it was after 630p. I showed him my phone, and by this point it was 629p and he still said no, he already shut down and couldn't even do a Amazon return with 1 quick scan. I come towards the end due to my work hours and have seen them do this to many other customers as I am leaving. They need to adjust the hours to reflect what time their employees are closing up early
• LD

  Lynette Deveaux

  Mar 15, 2026
  5.0
  Service was good, I didn’t have to wait long & the employee gave me advice on which shipping envelope to use. I really appreciate that.
• WS

  Wayne Schlegel

  Jan 31, 2025
  5.0
  The staff at this location is exemplary! The always greet you and welcome you in. When they are busy sometimes they have one person waiting on two customers simultaneously at two different check ins. They are fast, efficient, friendly and well staffed. Absolutely no complaints! They even helped me when I dropped my boxes outside as they came out to help! Who dies that! Great staff and a terrific team!

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