Staples

Reviews

• SD

  Sandy Doyle

  4 days ago
  1.0
  This Staples has the rudest employees! Unfortunately, this is the closest location to return Amazon packages so that part is convenient. They talk to you like you are an idiot. I return four Amazon packages today. Later, I only got emails from Amazon that three were processed. I finally went back to Staples and the tall African American guy with a beard Was very rude to me when I was inquiring that my last package did not appear to get processed. In so many words, he told me it wasn’t their problem. I needed to call Amazon. So I did call Amazon and they looked into it and said that my last package that didn’t process had been canceled by Staples. Luckily, Amazon was able to process it and I was able to get my refund. Besides returning Amazon packages, I will never buy anything at this Staples.
• TJ

  Tammy Jones

  May 12, 2026
  5.0
  Excellent service ! Joshua was extremely helpful and Ikind !
• LB

  Luke Baldwin

  May 11, 2026
  2.0
  This is absolutely the worst Staples that I have ever been to. And that's a real shame because it's very often that you need office supplies immediately. When you suddenly realize that you were out of something in Amazon. Can't get it there for a day or two. But going to this particular store is a last resort. It is the least friendly and least helpful store that you can imagine. I've never seen a group of people that seem to dislike their job more than employees at this particular location. It is often that they are out of stock on some basic items. I try my best to avoid this Staples location.
• HL

  Howie Lovelace

  May 8, 2026
  1.0
  No need to be rude when you are out of labels for Amazon return. Try being apologetic and offer up when you will have labels. Suggesting I go to Cartersville has to be the dumbest suggestion.
• II

  Ian

  Apr 22, 2026
  1.0
  If you’re planning to go to Staples, I wouldn’t recommend it—especially for Amazon returns. There’s a 5-item limit per transaction and a 10-item limit per day. When I went, only one person was working the counter and about 10 people were waiting. After 30 minutes, a manager named Lance finally came to help his associate. When I finally got to the front, I was told I had to go back to the end of the line just to return my 6th item, and the manager wouldn’t make an exception. To make it more frustrating, this limit isn’t mentioned anywhere on Amazon when you select the store for your return. When I questioned it, he said they have nothing to do with Amazon and that I shouldn’t complain because it’s a free service. Overall, the customer service was disappointing. Lance was very unfriendly, and the associate assisting him came across the same way. People in front of me were also complaining about their experience.