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The UPS Store

3.5
(123 reviews)

Business Details

3961 Floyd Rd, Austell, GA
30106, United States
(770) 739-9759
https://locations.theupsstore.com/ga/austell/3961-floyd-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1667 in Austell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Mayberry Square Shopping Center Next To Verizon.

Details

  • DeliveryNot available

Location

The UPS Store
3961 Floyd Rd, Austell, GA
30106, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday10:00 AM - 4:00 PM
Sunday10:00 AM - 3:00 PM
5/25/20268:30 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/24/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.5
123 reviews
5 stars
68
4 stars
5
3 stars
7
2 stars
3
1 star
40
  • MH
    Martin Hunter
    May 5, 2026
    5.0
    The young man was very helpful and nice
  • MP
    Melvin Perry
    May 4, 2026
    1.0
    Terrible experience about a week ago! There was a long line with one person working, while the manager/owner and two other females were in the back. Manager/owner comes out and has the employee assisting me stop, but the other worker started assisting the people behind me. Manager/owner then calls the young black male employee "son" and tells him to go to the urgent care. I tried to explain to her that it was not appropriate in a professional environment. She was creating a racial and/or gender based hostile environment. She then attacked me for saying something to her in her store. She asked how I know she was not his mother. If you are the mother of a black male, then you know NOT to refer to him as boy and son like that. Secondly, despite the website saying the white shipping bags are free, I was charged a fee at that store. UPS says shipping supplies are free of charge.
  • SM
    Sabrena Manherz
    May 1, 2026
    1.0
    At this point, I am out an unbelievable amount of money because of this UPS location. I have returned Amazon packages here that never made it back and I returned a phone to T-Mobile with a prepaid label and it never made it back. Yet another expensive package has gone missing and I can't get any help. It's always either too early or too late to file a claim and absolutely nothing about their online services is convenient with UPS.
  • VC
    Vero C
    Apr 12, 2026
    5.0
    Great customer service! In and out.
  • UJ
    Uraina Jamison
    Mar 14, 2026
    5.0
    I Love going to this UPS Store. Never any issues, and not always jammed packed! Very Clean and the customer service is very nice and respectful 🩷

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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