The UPS Store

Reviews

• PD

  Please Deleteit

  Jun 10, 2026
  1.0
  This store has new owners and this gave me hope for drastic improvements but this has been a huge disappointment. They rarely have a notary available. The staff seems totally miserable working there and don't even think about them answering their phone. OH, and the store is always disheveled and quite dirty. These owners bring in a culture of terrible business operations and they could care less about their customers and apparentlythey have another location around Gainesville GA as well. Also, the price you are quoted for many services is different based on who is working. Go figure. UPS Store corporate really needs to surprise visit or secret shop this store franchisee because it's become even worse and a few surprise visits would likely reveal some issues that need addressed. In the meantime, take this location OFF your "stop-in" list.
• GJ

  George Japaridze

  Apr 15, 2026
  5.0
  They are very helpful that is important for a handicapped guy like myself and are very effective.
• RS

  Ramses Silva

  Mar 29, 2026
  5.0
  Bennett provided amazing service went above and beyond and helping me with my package.
• NI

  Narayan Iyer

  Feb 3, 2026
  1.0
  Spent $15 to print like 20 pages. Ridiculous
• CM

  Christine McLeod

  Jan 24, 2026
  5.0
  The folks working here have always been super nice, and today's experience was no different. Went in to drop off some Amazon returns, and the staff member (I didn't catch his name, but he was a kind gentleman with a beard) was patient as I pulled up the QR codes and even warned me about some issues he's seen with Amazon returns lately. Encouraged me to take a picture of my receipt just in case, which is going the extra mile to care for the customer. Fantastic service!

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