The UPS Store

Reviews

• ES

  Eli S

  May 4, 2026
  5.0
  Person that assisted me was very down to earth and courteous. Random location, but very convenient for the hotel.
• DR

  dmetrey repin

  Apr 28, 2026
  1.0
  8 DOLLARS FOR A PRE PAID LABEL 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁
• ND

  Nathan Zhou (Dag)

  Mar 19, 2026
  1.0
  I had a very frustrating experience at this UPS Store due to extremely unprofessional behavior from an employee named Jahmon. When I walked in, he was on a FaceTime call, trying to hide his phone behind the register, but it was on speaker so I could hear his entire conversation. He continued talking the whole time about something unrelated (sounded like picking out colors for an item), and barely acknowledged me as a customer. I essentially had to assist myself while he scanned my items, since he was not focused on helping me at all. There was little to no communication or basic customer service. At the end, he handed me the receipt without saying anything. I had to ask if the transaction was complete, and when I asked how to track my package, it was clear he still wasn’t paying attention because he was too involved in his personal call. This level of service is unacceptable. Customers should not feel ignored while an employee is on a personal call during a transaction. I hope management addresses this, because it reflects very poorly on the store.
• CR

  Christy Rath

  Mar 16, 2026
  5.0
  For professional and kind.
• DM

  D. Mo.

  Mar 2, 2026
  5.0
  Staff was very attentive and showed genuine concern for my package issues and the return of items from a USPS botched delivery.

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