FedEx Office Print & Ship Center

Reviews

• LL

  LADONNA

  May 23, 2026
  5.0
  I had such a great experience at the FedEx inside the Hyatt thanks to employees Ebony, Odonjanay and Isaiah White. I came in stressed trying to get a passport photo, and they all went above and beyond to help me. They were incredibly patient, professional, kind, and made sure every detail was right. What started as a stressful situation turned into such a pleasant experience because of their amazing customer service and teamwork. It’s rare to come across people who genuinely care about helping customers, and they absolutely did. Thank you all again for making the process so smooth and easy. Highly recommend this location!
• LM

  LAKEILA MIKE

  Oct 1, 2020
  1.0
  Good Morning, I would like to inform you that we stayed at your location on 07/24-07/26 in Atlanta Georgia. The address is 265 Peachtree Center Ave NE, Atlanta, GA 30303. I had a package shipped overnight to your location and when I arrived, was told it was never received by your fedex center downstairs. I was told that I needed to check back later because no packages had made it there. This was told to me around 1:00pm on 7/24. I checked back multiple times after, including the next day. I was told again by Marquis Corrales that No packages were ever dropped off, and they won't be delivered on a saturday either. Marquis informed us that USPS often says they delivered a package, but they don't. I was then told Saturday morning to check with the post office 400 pryor street. I did. The clerk from USPS gave me a print out saying that the package was delivered at 11:21am on 7/24 and signed for by Dustin Price. I immediately called the fedex center in your hotel and spoke with Marquis Corrales again, only to be told that the post office was incorrect because Dustin Price was off that day. I told Marquis that my package was there and I wanted it today. I arrived back at the fedex center where he proceeded to say that the package never made it there and Dustin was off so that's impossible. I showed him the printout and he still said this is not true. No tracking information was entered in the system. He informed me that he signed for all the packages that came that day and my package never arrived. I mentioned that he already told me that no packages were ever delivered, so which is it. At this point he called security. Security arrived, asked, we answered. The security person took the printout from the post office and asked if he could go check the loading area himself. Of Course is what I said. He came back a little while later and informed me that the package was there and it was not put in the correct place and he had to search everywhere for it. The package was already opened. This would mean that Marquis originally signed for my package, opened it, and hid it so no one could find it before I departed on Sunday. He signed another employee's name that wasn't present which indicates his intentions were already bad. Dustin was off, so why would he sign another employee's name. This can't be the first and I'm hoping for the last.
• ED

  Eddie Diller

  Oct 8, 2019
  1.0
  Added fees because it’s a hotel, ripoff. Save your money and go to a different fedex office nearby

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