FedEx Office Print & Ship Center

Reviews

• EF

  El Toro Street Food

  Jun 29, 2026
  1.0
  Everyone in here getting trained is doing great,now alexus on the other hand has zero customer service courtesy,shes telling employees basically a customer cant be helped at this time until later and ok i get it but I can hear her comments because its an open lobby.I been in here nearly 30 mins so she can turn around and tell the other co worker i have to leave and come back,I never heard of not helping a customer who is already in the lobby to get situated and their print order done when no print jobs are being fulfilled just a whole bunch of training and chit chatting.No smile no greet no effort to help me with my order from her.
• TJ

  Tiphany Jolly

  Jun 13, 2026
  1.0
  Came here today to print documents to have bound into a book. The young woman at the desk was extremely friendly to the woman in front of me. When I came up, she said, “hey, “and walked away. I told her what I needed. She told me I would need to wait an hour because she was “the only employee here for the entire day. “Shortly after this, another employee walked in. I still went ahead and printed my document, but the printer froze and on the screen, it said there was a printing error. I went to her to ask her for help and she said “well I don’t know what the screen said so I can’t tell you anything. And I don’t know how to fix whatever printer issue is here. You could just try again if you want.” Her attitude was Dismissive, indifferent, rude, and overall unprofessional. I don’t know what her problem was, but I definitely didn’t think that my basic questions I need for help warranted the kind of response and attitude I received from her.
• BT

  brandy thomas

  Mar 22, 2026
  1.0
  I went to this location today to buy a shipping bag and I needed some clear tape to seal it securely. I asked an employee that was a black girl with long braids who body was built up like a 1968 Buick for some clear tape. When I said (excuse me mam) she immediately rolled her eyes and said (yeh!). When I asked to use the clear tape that was sitting on the counter she told me, I had to use the tape on the floor. I told her that I needed the tape to secure a package and she said (well I can't let you use it and I will just have to tape it for you) with a nasty attitude. I told her that it's has never been an issue in the past using the clear tape and I always just give it back to them at the counter. She said (well I can't let you use so just bring your package up here and I will tape it for you). She was rude, had horrible customer service, had a nasty attitude, and is MISERABLE. I'm trying to understand how did she even get a job working at this location? Usually, there are nice employees that work at this location who have great customer service. I can't believe that she was acting like this over some damn packaging tape. ugh! PATHETIC!
• MW

  Matisha Welch

  Apr 5, 2023
  3.0
  Just left the store and the customer service was ehhh. When I went into the store there were two people in the store with over 6 customers (for a shipping location, time spent with a customer may vary so 6 may be considered busy). Both employees greeted everyone upon entry and was very pleasant. I decided to take advantage of the self service kiosk but unfortunately it would not accept my debit card so I was forced to get back in line. I came in for printing and envelopes. The websites states they carry plain stamped envelopes but the store negated that fact upon asking. When it was my turn to be serviced I was approached by the female in the store (I believe her name was Cindy) as if she was about to assist me. Sadly mistaken. After I told her what I was there for she proceeded to walk behind the counter, talk with her co-worker, and continue to do other things. Granted, there was not a smile on my face but that does not automatically associate me with a bad attitude or someone looking to cause trouble. When the male in the store had a chance to get to me I was a little confused because I thought I was being helped by the other employee. Overall half of what I needed was a success; HOWEVER, I give the customer service a 3/5. Being in customer service makes you the face of the company and it should ALWAYS be welcoming.
• JR

  Jordan Roe

  Nov 29, 2021
  1.0
  Always slow, usually rude.

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