FedEx Ship Center

Reviews

• GS

  Good Stuff

  Sep 16, 2026
  1.0
  Fed Ex has lost the plot since their management change. Terrible service. I had a delivery guy parked in front of my house who sat for a while, then drove off and i was told they couldn't find my address. I have my street number in large numbers in two places. They have become super unreliable. Waiting for a package right now and I get a notice "We couldn't deliver your package to this address" then they listed an address in another town! So bad
• RW

  Regina Williams

  Aug 22, 2026
  1.0
  The staff (Front Desk) at the Morrison Parkway Alpharetta,GA address is RUDE!!!! She was never taught what the word “customer service means”. I live in Alpharetta and have not gotten good service from the Morrison Parkway location. I currently have a package that was supposed to be delivered on August 21,2026 and the tracking showed the truck in a location throughout the day several miles from me. At the end of the day, I got a message that said my package would be delivered on Saturday August 22, and again NO DELIVERY!!!! THIS LOCATION NEEDS TO GET THEIR DELIVERY PROCESS FIXED. IT’S BAD FOR CUSTOMER SERVICE. I am unimpressed with this location and their ability to “DELIVER”!!
• RG

  Robert Gainey

  Aug 15, 2026
  5.0
  Fast and efficient!
• LV

  Lina Vergara

  Aug 6, 2026
  5.0
  Kellie at the FedEx in Alpharetta is absolutely amazing! This is, without a doubt, the best place to ship anything. Every time I come in, the team is friendly, patient, and genuinely happy to help. Kellie always goes above and beyond to make the process easy, answer questions, and make sure everything is taken care of. Shipping packages is usually just another errand, but the customer service here makes it a great experience every single time. The way they treat customers is on a completely different level compared to other shipping locations. Highly recommend this FedEx location if you’re looking for exceptional service!
• JH

  Jim Hendrickson

  Jul 28, 2026
  5.0
  Fast, efficient, and friendly. This is my new FedEx drop location!