This profile is uncertified and using publicly sourced data
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Business Details
About
Corporate Office
Family Flowers began as a single mom-and-pop store in Scranton, PA circa 1952. Founded by Bud McCarthy as “Bud McCarthy’s Bokay Shop,” we expanded upon our “delivering love” philosophy with over twenty five family-owned and operated stores across ten states. Now branded as Family Flowers, all stores offer the same commitment to farm-fresh flowers and superior customer service. As we celebrate over 70 years in the flower industry, with several generations of family members at the helm, the McCarthys remain passionate about brightening people’s days with flowers for all occasions. To this day, we remain 100% family owned and operated and are committed to providing unbeatable service - one customer at a time.
Location
Hours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.