The UPS Store

Reviews

• JM

  john massie

  Aug 9, 2026
  5.0
  Full range of business services goes far beyond mailing/shipping services. So convenient with knowledgeable staff.
• BT

  B T

  Jun 20, 2026
  1.0
  I dont like the staff you ask if throw a item in shredder they deny or act like they forgot customer service Ener was very upsetting to deal with. I dont know like bad customer service and people acting like forgot their job 🙄
• DP

  David Portela

  Jun 19, 2026
  5.0
  Ms. Grace was very friendly and courteous. Her customer service skill is excellent. I was very pleased with her service.
• JB

  Jestine Barrott

  Jun 12, 2026
  1.0
  I wish I could give this place zero stars. I came in with my mom to drop off an Amazon package and to get a document notarized. As we went in, two young boys were at the front. Neither of them greeted us. One was helping a customer, and the other was free but chose not to acknowledge us, along with the one helping the customer. So, whatever. I went to drop off my package and then waited for someone to tell us when they were ready to help us because my mom needed assistance with her document notarization. We waited and waited. Then the one helping the customer asked if we needed to drop off a package. By this point, I had already dropped off my package in the drop-off compartment. My mom spoke up and said no, she wanted to know if she could get her document notarized. The same boy helping the customer said no, not today. So, we left without any help, without acknowledgment, and no eye contact. Terrible customer service skills. I do NOT recommend this UPS. There are plenty of other locations. Don't go to this one.
• DB

  Dracheka “Agent Buffy” Barrott

  Jun 12, 2026
  1.0
  If customer service is what you are seeking, stopping here will not grant you that. Heads down, no eye contact, not even a greeting. While one employee assisted a customer there was another that was totally free and did not bother to acknowledge our presence. After using the self-serve machine, we then stood in place for another 10 minutes (documents in hand) and nothing until the one that was busy bothered to acknowledge us. He asked if the package (that we had ready taken care of ourselves) was all. Documents in hand, I indicated it was not and that I needed notarial services. He then responded by letting me know that they don't notarized on Saturdays. Huh?? No signage indicating this and had the employee that had no customers bothered to acknowledge us, this question could have been asked and we would have been on our way earlier. Service based business and no service. Thank goodness for the UPS on S. Semoran!

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