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United States Postal Service

2.9
(80 reviews)

Business Details

10806 Main St, Thonotosassa, FL
33592, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10806 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10806 Main St, Thonotosassa, FL
33592, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
SaturdayClosed
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.9
80 reviews
5 stars
30
4 stars
8
3 stars
3
2 stars
3
1 star
36
  • HM
    Heather M
    Sep 8, 2026
    1.0
    Terrible customer service today. My teenager ordered a package that came from China. When he did so he accidentally mixed up our current address and our old address - used current street but old city and zip code. We called the postal service customer service line as soon as we knew the package was in the country to request it be held at the post office. That was a whole other ordeal, but the resolution was the package was to be held. So we get down there today (day of arrival) to pick it up. However someone didn't get the memo and the package was on a truck somewhere according to tracking info. However when the driver was called they claimed "no package with that address". Then the person at the counter kept interrupting when I tried to ask pertinent questions such as "where is it now" and kept going back to the "address doesn't exist". We were treated like we were stupid, and we were laughed at. This is not good customer service. Quite frankly through this whole debacle from our first phone calls to the customer service center through our experience at this post office branch has been severely lacking. If I had a choice I'd never use this service again.
  • CG
    Cortney Gromalski
    Apr 16, 2026
    1.0
    Says online opens at 830 when it opens at 9…
  • TT
    TheNavigator
    Apr 14, 2026
    1.0
    Hey USPS you should be delivering packages not loosing them back to back every time. Same order lost second time. 2 out of 2. That means 100% chance you never deliver packages
  • TC
    Tiffany Casale
    Jun 24, 2023
    1.0
    Horrible Customer Service and they lost my package!!
  • DS
    Desirea Smith
    Mar 9, 2016
    4.0
    While the staff at the office is great, the actual mail carrier to the homes in the Williams Rd area east of 301 is terrible. My neighbors and I see each other three times a week to trade our mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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