United States Postal Service

Reviews

• AS

  Alexander S

  2 days ago
  5.0
  No lines. Everything good. Friendly service.
• YR

  Yordelis Melo Regueiferos

  5 days ago
  5.0
  Muy bien, todo rápido.
• AL

  Albert Lorenzo

  Jun 26, 2026
  1.0
  The clerk didn't ask if I wanted a signature when the pakage arrived, he simply added it as if I wasn't going to see on the terminal screen, 4.99 or so, when I ask him about that, he dodge the main point of why I claim to him, he is supposed to ask the customer, not assuming they would say yes.
• AK

  Anastasia Kopylova

  Jun 22, 2026
  1.0
  This was the worst customer service experience I have ever had. The entire staff was extremely unprofessional, disrespectful, and dismissive. Instead of helping customers, they treated me with a complete lack of courtesy and respect. The supervisor was no better and made no effort whatsoever to resolve the situation or provide any assistance. I left the office feeling humiliated, frustrated, and deeply disappointed. No customer should ever be treated this way. The level of incompetence and lack of professionalism displayed by both the employees and management was unacceptable. I would not recommend this office to anyone.
• SS

  S “Rocket Saw” saw

  Jun 1, 2026
  1.0
  I rewrote it to be clearer, more organized, and firm while keeping the frustration and details intact: So, I got up early this morning trying to find a post office that provides fingerprinting services. I called the post office, and about 30 minutes later they called me back and told me which branch to go to — the Florida Avenue location. I get there, only to be told they do not do fingerprinting. While I was there, I asked which branch does. The employee didn’t know, and the colleague next to him became unnecessarily aggressive. I simply said I didn’t want to continue speaking with him because he was getting loud for no reason. The other postal worker mostly stared at me, so I asked if he could at least check with someone in the back to find out which branch handles fingerprinting services. After what seemed like a chore, he returned and said even his supervisor didn’t know, then handed me a list of post office locations. I asked, “Am I supposed to just go to each one of these?” and slid the list back. At that point, I decided to go to the Bessie Coleman post office near the airport since they handle immigration and passport services. Instantly, they knew which branch provides fingerprinting: North Dale/Mabry. I waited in line there and was told I needed a request for fingerprints. I asked, “A request from who?” The clerk said she didn’t know, but that people usually come in with one. I asked whether I was supposed to get that from the sheriff’s office. Thankfully, a gentleman standing in line overheard and explained the actual process: you go to the FBI website, pay the $18 fee, receive a barcode, and then return to complete the fingerprinting. By this time, it was around 2:15 p.m. — and I had started this process at 8:30 that morning. Calling around and trying to look online turned out to be mostly useless. Most disappointing of all was the experience at the Florida Avenue/Spring Hill branch. The atmosphere felt unnecessarily confrontational and hostile when I was simply trying to get basic information. Completely avoidable.

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