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Brand Certified

United States Postal Service

2.4
(252 reviews)

Business Details

7521 Paula Dr, Tampa, FL
33615, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7521 Paula Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7521 Paula Dr, Tampa, FL
33615, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Reviews

2.4
252 reviews
5 stars
72
4 stars
17
3 stars
5
2 stars
8
1 star
150
  • DD
    Daniela Delfino
    2 days ago
    1.0
    Since Saturday, my package has been marked as delivered to my mailbox, but when I got home and went to pick it up, there was no package there. Since I live in an apartment complex, I checked everywhere packages are usually left, and my package never appeared. Today I went in person to file a claim, and ever since I went there when they opened, every time I call or they call me back to check the status of the claim, I keep getting different information from everyone. At this point, I honestly don’t even know what to do anymore. This has been a terrible and very frustrating experience with the service.
  • KP
    kim pace
    May 6, 2026
    1.0
    Postal service from this location is terrible. Placed a hold on my Mail due to being out of town, accumulated mail not delivered as requested. And if you call them directly they never answer the phone. You are federal workers you need to do better. Or is it because you are federal workers that you could care less. No wonder this location only has 2.4 stars.
  • LS
    Luciannys Sanchez
    May 6, 2026
    1.0
    Una basura de entidad… (ojo) solo hablo de este edificio en particular….. no se los demás …. Necesite hacer la devolución de un producto y no pude devolverlo porq necesitaba ponerle tape….. el muchacho q me atendió me sugirió que comprara tape que lo tenían puesto en la pared.. !!un tape para una devolución!!!!!! El tape costaba 4 dólares más los taxes evidentemente …. Mirando yo que tenían tape para trabajar muy cerca de el …. Repito si la política es de la compañía en general …. Es una basura de compañía…. Estamos en EEUU, el país que te facilita hacer todo sin complicaciones …. Es una tremenda ridiculez…. Ojalá pudiera poner 0 estrellas…
  • MM
    Mary
    Apr 13, 2026
    1.0
    I had a really frustrating experience with this USPS after purchasing their online address change service for both myself and my spouse. The official email I received clearly explained how to update a spouse’s address and stated that I could provide proof of surrogacy to do so (I brought our marriage license, exactly as instructed). However, when I went in, the staff refused to let me complete the change for my husband, insisting that he had to be present. This directly contradicts the instructions in the email I received, and showed both staff members, which clearly said I could complete the process on his behalf with the proper documentation, which I had. To make matters worse, one employee was rude and questioned why my husband couldn’t come in himself. I explained that he works until 7pm during the week, and her response was, “Well, we’re open on Saturdays.” That completely misses the point of paying for an online service meant to provide convenience. There seems to be a serious disconnect between their official instructions and what staff are enforcing in person. The experience came across as unprofessional, inconsistent, and unnecessarily difficult. I hope USPS takes steps to better train employees and ensure consistency, because this was stressful, time-consuming, and avoidable.
  • AT
    Aldo angel Torres
    Apr 13, 2026
    1.0
    Muy mala atención por parte del supuesto manager que ni pudo siquiera atender a mi reclamo alegando que estaba en una reunión que volviera en una hora y como a mí maltratando a personas de la fila sin razón alguna, personas como esta no deberían trabajar en atención al público pues empañan la imagen de esta institución

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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