United States Postal Service

Reviews

• TS

  The Painted Soldier

  Aug 21, 2026
  1.0
  Not sure what is worse. The service in the office, employees arguing with customers, or finding a birthday card jammed in the mailbox. One star just to let everyone know how messed up this place is.
• BB

  brian

  Aug 10, 2026
  4.0
  Long line but they keep it moving quickly
• KK

  Kay

  Aug 2, 2026
  1.0
  Not sure why the service counter never opens on time on Saturdays. I go specifically at opening so I can make it to work without being rushed, and it never opens until about 8:15. The bell gets ignored when you ring it when you can hear people are right on the other side of the door. If I ignored my customers, I wouldn't have a job anymore.
• RV

  Rose Vee

  Jul 15, 2026
  1.0
  Horrible service, I was missing a package that was stuck in the distribution center for 8 days. Johnathan informed me that is normal and I had to submit a lost claim on line. I explain the form would not work and the accompanying package arrived with the full tracking history. There is obviously an issue with it. He then said he would get his supervisor. I was told wait 10days then try g to submit form again. I told them it says on line if I have and issue I can get help from my local PO. That didn’t help and I left very frustrated because it’s an expensive item. It took me quite a while but eventually got a real person with the help # to issue a standard service request. Thanks for nothing Johnathan and your supervisor.
• SS

  Shannon Shea

  Jul 14, 2026
  1.0
  Literally the worst post office I've been to. The attitude from almost every single employee is INSANE. I had a package not be dropped off to my house because my husband and I just moved, but I knew the post office would take it back to the main building and if I could get there in time before it "returns back to sender", I could get my package. I arrive an HOUR after I get the notification it failed to deliver and ask the clerk if they can hold the package for me once the carrier brings the truck back to the building. She looks me dead in the eyes and goes "no". I ask why, and she states, "it's been returned to sender" and I know that's not true, because the package is still on the truck, and the post office should be able to hold it if asked and in time. I then ask her if it's in the building and she says "yes". I then say "great!", can I pick it up? She looks at me annoyed, and says "no, it's been returned to sender". So I go "so it's in the building and I can't pick it up?", looks at me like I'm ruining her day "NO! It's been returned to sender". I leave frustrated and call USPS customer service to figure this out - because I know I can get this package! The lady on the phone helps me and says "yes, you need to go back and speak to a supervisor, you can absolutely have them hold it if it's still on the truck." PERFECT. I go back and it's a different clerk (thank god) and she's so helpful! Apologizes for the experience previously, writes down the tracking and my information, then says to come back tomorrow we'll have it. I come back today, the clerk helping me today (different clerk), also said "it's been returned back to sender" after I explain my enter encounter yesterday and that management held the package. He rolls his eyes, asks for my address and goes in the back. Brings me back out a package that isn't mine and has to go back again because he didn't write down my address to look. I don't know if the clerks at this office haven't been trained properly but this is literally the worst postal experience I've EVER had.

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