The UPS Store

Reviews

• TA

  Timothy Arroyo

  5 days ago
  1.0
  Charging $3.50 to print a label and refusing to accept a damage packet that they delivered damaged to my resident so when I returned the package completely closed and unboxed she refuse to to accept it and refused to tape up the small area ! She said it's a liability and that UPS cannot be held responsible if damaged or lost item upon returning.. she said if I wanted to buy tape she will accept the return package... but she stated I cannot use the tape she had in her hand...pure corporate gauging take back your buying power use other alternatives private courier delivery services..
• FF

  Fide_Confíe

  May 13, 2026
  1.0
  I paid this location to ship a cell phone through UPS, and the package was marked as delivered but never received. I provided the receipt and tracking information, but the store refused to help initiate an investigation or claim, repeatedly sending me in circles between the store and UPS customer service. Extremely frustrating experience and very poor customer support. Customers should not be left alone after paying for a shipping service and losing a package.
• AS

  Azaria Soto

  May 7, 2026
  5.0
  Lauren helped me out today! She was super sweet and very helpful! Thank you for your help!
• MI

  Mercedes Irizarry

  Apr 30, 2026
  5.0
  They are always willing to help. Friendly.
• CZ

  Cody Zemlick

  Apr 4, 2026
  1.0
  They said, a passport wasn't sufficient I.D. to get our marriage license signed 😂. I got my marriage license with my passport at the county clerk. Basically said that you need a driver's license or state I.D. to get it signed or MARRIED. OBVIOUSLY a passport is totally fine. We went somewhere else. If you need notory businesses handled, I wouldn't suggest here. Have a great day.

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