The UPS Store

Reviews

• FP

  F. Shawn Pawlak

  1 day ago
  5.0
  The team and products available at this store never disappoint. Most recently, I needed to ship an larger item to the West Coast. They had a better variety of large boxes than other stores in the area and knew what they had on hand. I called and Alexes told me the sizes and how many they had on hand. Super helpful and solved my problem. Much appreciated as always!
• PG

  Prianka Gerrish

  4 days ago
  5.0
  alexes dixon is awesome! so nice and friendly and outstanding service. i had 4 notarized documents signed and the process was nice and easy! pria 😊
• MC

  Maria C

  Aug 14, 2026
  1.0
  DO NOT BOTHER. The service could not be worse at this store. First of all, each time I have come, different staff each time. At Christmas, I came to deliver my packages for my family several states away. They hastily printed the labels and grouped them altogether---they sent the wrong package to the wrong person. Yesterday, I had an apptmt as made on line for getting my fingerprints scanned. When I arrived at 5:30 pm, my appointment time, and the store closes at 6:30 pm, a young sassy staff person informed me they don't do prints 1 hr before closing. There was nowhere where this information could be found at the store or from the online reservation made. She could have cared less. When I asked to speak to the manager, she had already left for the day and when I called today, she had left by 2pm. THERE ARE FAR BETTER UPS STORES closeby on Platt and Channelside which I use all the time and they have the same staff year after year. I made the mistake of using this one because those stores don't do fingerprints with printscan. I will NEVER return. The service is worse than mediocre.
• SZ

  Sit Down Zumock

  Aug 10, 2026
  5.0
  Dain was extremely helpful and professional. I’ll be coming back just because of how helpful he was. I don’t know how raises or promotions work at UPS but you should consider doing it with Dain.
• MD

  Matt Dooly

  Aug 1, 2026
  1.0
  Scheduled and confirmed an appointment for 2:45 to have fingerprint cards accomplished through a third party vendor. Arrived at 2:40 and was told they stop doing that service 1 hour prior to close (3:00). Nowhere on the website or store info I saw indicated this. Told to come back tomorrow. Already paid and no way to get a refund. Don't take appointments you refuse to honor.

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