Staples

Reviews

• MM

  Michelle Marie

  May 29, 2026
  1.0
  Horrible employees on the pick up and Amazon area. No manners at all is like if they hate you're there and sadly are the older employees. I went last week and today 2 different people same nasty attitude. And this was in the Spruce Staples in Tampa.
• DR

  Diana Rodriguez

  May 26, 2026
  5.0
  Always professional and gets everything done in great time!!
• KN

  Kristen Nikole

  May 25, 2026
  1.0
  Took my Amazon return here. They scanned the item but said they do not provide receipts for the return (WHAT?!?!). I asked them how I am supposed to prove I dropped the item off without a receipt and they basically said it's normal and not to worry. On my way out, they called me back to the desk and said they had to scan the QR code again! I said, "See! This is why I need a receipt!" Now it's the next day and the item is still showing as not received on the Amazon app. I called the store for a resolution and their only resolution is drive another 30 minutes each way back to their store so they can scan the QR code again. NO THANKS. Save yourself the trip and return your crap somewhere else.
• SJ

  Steve Jorgenson

  May 15, 2026
  1.0
  Don't go for passport photos. Went yesterday. They took 25 minutes just to figure out how to put them on a memory stick. The photos were rejected online. Went back this morning. They said the camera hasn't been working. Then received a refund for less than I paid the day before.
• SR

  Sophia Roa

  May 12, 2026
  1.0
  I almost feel bad writing this review because the women working was were very nice, and I’ve worked in customer service myself. But this was honestly a frustrating experience. My first time going to Party City and Staples combined, the service quality has gone down significantly. I’ve been going to both stores for years, and it was always quick and easy. The woman working at the balloon station didn’t know how to inflate the balloons and had to ask management for help and prices. The manager was not very attentive or prepared to assist. Manager finally came and in total, I waited around 30/35 minutes just to get balloons filled, with two employees working on it. I’m really not someone who complains, my reviews are positive, also never written something this long but it really bugged me. This experience was disappointing. If the stores are going to combine services, the employees need proper training there was one person (manager) in the store that kinda knew what to do. Right now it feels EXTREMELY unorganized they have no idea whats going on. And like they say, time is money 😂 wast of my time. Definitely not the smooth, convenient experience Party City used to offer…

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