Primo Brands Delivery

Reviews

• MH

  Michael H

  Aug 9, 2024
  1.0
  I've been a customer for 10 years buying water for my employees. I pay extra for Hydration Superhero for the perks. My delivery is canceled repeatedly and reschedule just to get rescheduled again. Told they are out of my products, Charged delivery fees, I've never received any of the perks that come with the "Hydration Superhero" I've called customer service repeatedly to address this issue, just to be told they would find out what's going on and call me back. They have never called me back!! This is what they say is included with Hydration Superhero, Delivery fees No delivery fees all year (unlimited value) 12 waived delivery fees per year ($83 value) Product discounts Save 25% or MORE on all case packs, coffees & teas, and other qualifying products Save 15% or MORE on all case packs, coffees & teas, and other qualifying products Professional Dispenser Cleaning One FREE Professional Dispenser Cleaning service per year ($94.99 value), plus 25% off additional Professional Dispenser Cleaning service ($24 value per cleaning) 15% off additional Professional Dispenser Cleaning service ($14 value per cleaning) Exclusive samples Try Something new! Exclusive samples on us Try Something new! Exclusive samples on us Gifts and surprises Gifts and surprises we know you'll love Gifts and surprises we know you'll love Pr