DHL Express Service Point

Reviews

• FC

  Faylyn Clayton

  2 days ago
  5.0
  I had a very good experience with the customer service agent. He took his time to help me, and was very knowledgeable and friendly.
• IA

  Ibo Alkhal

  4 days ago
  5.0
  I glad DHL started placing branches in different location because I prefer DHL for my international mailed over all other brands. Thank you DHL
• VJ

  Vivek Johari

  Aug 13, 2026
  5.0
  “Excellent service from DHL! Yessenia was extremely helpful, professional, and patient throughout the entire shipping process. She went above and beyond to assist me and made everything very smooth and easy. I truly appreciate her support and highly recommend her service. Thank you, Yessenia!”
• HS

  HADJI Studios

  Aug 8, 2026
  5.0
  Paulo was extremely helpful and informative. Highly recommended.
• MR

  Monty R

  Jul 20, 2026
  5.0
  Exceptional In-Store Support from Paulo (Note: Major DHL Delays) In-Store Experience (5 Stars): Paulo was incredibly patient, professional, and helpful with my complex international logistics plan. Ask for Paulo at Fowler Ave—he handles in-store processing brilliantly! Logistics Warning: THIS IS FAR FROM EXPRESS! Be extremely careful shipping urgent items with DHL. My package was promised in 7 days (Tuesday to Tuesday). It is now 9 days late and counting, routed through way too many unnecessary stops (Tampa → Cincinnati → Leipzig → Dubai → Muscat). It has been stuck at a transit airport—just a 3-hour flight from its final destination—for the last 3 days. To make matters worse, I called customer service, escalated the issue, and had a case opened, only for them to close the case without any resolution. Very unreliable! Leaving time-sensitive and temperature-sensitive material sitting in transit through desert hubs during peak summer heat is unacceptable. Paulo did his job, but DHL’s carrier network and support completely failed. Time-sensitive items are NOT safe with DHL!