Question 1

How do I request a price quote?

Accepted Answer

Click this link to get a quote: https://www.performancecopying.com/quote/
Fill out the contact form here: https://www.performancecopying.com/contact-us/ and click the submit button.
If you prefer, please send an e-mail with your specifications along with your contact information to: quote@performancecopying.com or call us at 941-351-5500.

Question 2

How do I place an order?

Accepted Answer

E-mail your file and instructions along with your company/contact info and your P.O. (if required) to: info@performancecopying.com
If your file is over 10 mb, please upload the file to our FTP site.
Click link to upload file here: https://www.performancecopying.com/file-upload/
Fill out the required information and click submit.

Question 3

How do I send multiple files at one time?

Accepted Answer

If you are uploading a project with numerous support files, please compress them into one file using Winzip or Stuffit (or follow the instructions at the bottom of the page).
Zip a file or Folder
Windows Users:
Locate the file or folder that you want to zip.
Press and hold (or right-click) the file or folder, select (or point to) Send to, and then select Compressed (zipped) folder. A new zipped folder with the same name is created in the same location.

Mac Users:
Right-click on a file, folder, or files you want to zip.
Select “Compress Items”
Find the newly created .zip archive in the same directory.

Question 4

What kind of bleed does my file need?

Accepted Answer

For most jobs we require at least .125" (1/8") bleed

Question 5

How close to the edge can I set my text?

Accepted Answer

We suggest keeping text at least .188" away from the edge.

Question 6

Do I need to add crop marks?

Accepted Answer

Please include crop marks in your .pdf so we can accurately cut your job.

Question 7

What is the difference between Black and Rich Black?

Accepted Answer

Rich black uses more colors to make the black look more solid and deep.
100% black should be used for text, and finer line details. Rich black. should be used for things that need to pop, or has a decent size coverage. Avoid rich black for text due to registration issues.
Rich black values are as follows.
Cyan: 20%
Magenta: 10%
Yellow: 10%
Black: 100%

Question 8

Can I set up my text as a Rich Black?

Accepted Answer

Set up text as 100% Black whenever possible. This will eliminate fuzzy, out of registration text. When black text is made with all 4 colors, it is difficult to perfectly register on such a small area, especially serif fonts with intricate details.

Question 9

What is the preferred file format?

Accepted Answer

We suggest submitting .pdf files with outlined fonts. Add your crop marks and then flatten your file before submitting your order.
You can also send native file formats: .ai, .indd, .psd, .qxd, .eps. Please include all supporting files (i.e. fonts and images)
There are other options to send files but it may result in lower quality: .jpg, .jpeg, .tiff, & Microsoft Office files.

Question 10

What .pdf settings should I use to save the file?

Accepted Answer

Save the .pdf as a Acrobat 5.0 (.pdf 1.4) compatible file.
Click this link: https://get.adobe.com/reader/ to download Acrobat.
Be sure to proof the .pdf that you create for errors. If you do find errors they must be corrected before submitting for printing.

Question 11

How do I send native files properly?

Accepted Answer

Package files with all fonts, pictures, and links used in the file. We need ALL components used to create your file, so that we can open it correctly on our end.
If you are sending us multiple files, please use WinZip or Stuffit to create an archived file.

Question 12

Can I submit Microsoft Office files?

Accepted Answer

Yes, but we must make a .pdf and have you approve the file, due to file formatting issues.
Beware of color shift. Colors tend to look more purple when printing from Microsoft products.
We prefer if you send us .pdf files.

Question 13

Can I use transparency effects in my file?

Accepted Answer

Flatten ALL transparency to avoid problems.
Do not use transparency, blending modes, or effects with spot colors. Always convert your spot color to CMYK and flatten before submitting your order.
Try to avoid multiple transparencies, blending modes and effects in your document.

Question 14

How can I keep my printed piece from looking purple when I want blue?

Accepted Answer

There should be at least a 30 point difference between cyan and magenta in the file, otherwise it may print purple.
Printing from Microsoft applications tend to make blues look more purple.

Question 15

Should I set up my file as a RGB or CMYK file?

Accepted Answer

We print in CMYK. Set up every job in CMYK color mode. If you work in RGB, convert your file to CMYK before print, or you may experience a large color shift. Monitor display will not accurately predict how a printed CMYK document will look.

Question 16

Will my printed job look like what I see on my monitor?

Accepted Answer

No, Computer monitors display images in RGB, meaning that the colors are made from a combination of Red, Green, and Blue plus brightness (light and dark) and projected on your monitor. Print media is mostly composed up of CMYK values, Cyan, Magenta, Yellow, and Black. Therefore, your monitor will not give you a very accurate representation of what the print output will be. Color for print is produced by reflective color, meaning the color is produced by the light hitting and reflecting that color back. DO NOT rely on your computer monitor to match printed output. Since a monitor and print are very different, it is always wise to proof your project before a run, to assure color issues are taken care of before the job is completed.
Large differences in printer and monitor calibration also make it very difficult to accurately match color from a monitor to print.
If your print job is color sensitive, request a proof first!

Question 17

What resolution should my files be?

Accepted Answer

We suggest that your files be at least 300 dpi.

Question 18

How can I request a price quote from Performance Copying & Printing?

Accepted Answer

You can request a price quote by visiting https://www.performancecopying.com/quote/, filling out the contact form at https://www.performancecopying.com/contact-us/, emailing your specifications to quote@performancecopying.com, or calling 941-351-5500.

Question 19

What is the process to place an order at Performance Copying & Printing?

Accepted Answer

Email your file and instructions with your contact info and P.O. (if required) to info@performancecopying.com. For files over 10 MB, upload to their FTP site at https://www.performancecopying.com/file-upload/.

Question 20

What are the operating hours of Performance Copying & Printing?

Accepted Answer

They are open Monday to Friday from 8:30 AM to 7:00 PM and closed on Saturdays and Sundays.

Question 21

Where is Performance Copying & Printing located?

Accepted Answer

The address is 8010 25th Ct E #105, Sarasota, FL 34243, USA, located on U.S. 301, half a mile North of University Parkway.

Question 22

What types of printing services does Performance Copying & Printing offer?

Accepted Answer

They offer services including digital printing, offset printing, blueprinting, wide format graphics, trade show displays, graphic and web design, direct mail, bindery services, custom labels, and stickers.

Question 23

Does Performance Copying & Printing provide curbside pickup or delivery?

Accepted Answer

Yes, they offer curbside pickup, delivery, and no-contact delivery services.

Question 24

What is the preferred file format when submitting printing files?

Accepted Answer

Preferred file formats are PDF files with outlined fonts including crop marks and flattened layers. They also accept native formats like .ai, .indd, .psd, .qxd, and .eps with all supporting files included.

Question 25

How should I prepare multiple files for uploading to Performance Copying & Printing?

Accepted Answer

Compress multiple support files into one ZIP file using WinZip or Stuffit before uploading.

Question 26

What nearby places can I visit around Performance Copying & Printing?

Accepted Answer

Nearby you can find City Fitness for a workout, Universal Wellness Concepts pharmacy for health needs, and Lux-Art Silks for flowers and gifts, all within easy reach for customers visiting the print shop.

Question 27

How can customers traveling to Performance Copying & Printing benefit from nearby locations?

Accepted Answer

Customers can visit nearby businesses such as DKS Digital Kopy Services for additional printing options or stop by Classic Cars of Sarasota if interested in automotive services, making their trip more productive and enjoyable.

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