FedEx Ship Center

Reviews

• VS

  V S

  4 days ago
  1.0
  Absolutely horrible! They said they tried to deliver but lied as I was waiting all day and my doorbell is loud enough to wake the dead. I called immediately when I received the notice and the csr rep said he would escalate and try to have it redelivered. When I called back hours later to check, another csr said there was no request for redelivery. I stayed home ALL day waiting. I cannot blow another day waiting for the delivery that may or may not be delivered within a 12 hour window!!!!!. Lazy lazy employees!!! Incredibly annoyed.
• CN

  Chollathorn Nakapraving

  Oct 7, 2026
  1.0
  I bought shoes online and would like to return them. The return label was printed. On the website, it said return at any FedEx or USPS locations. Believe me, this is not the first time I return shoes from Brooks brand, I normally return them at Walgreens, never have any problems. BUT this time, I was closer to FedEx, so I went to this location. On the label has 2 barcodes, they just look at one of them that said USPS and refuse to even try to scan any barcode. I told them I do this all the time at Walgreens never have the problem and I always get tracking number from FedEx after I droped them on my phone. They still refuse to accept my package, not even try to scan the barcode. I honestly argued with them. I finally left there with bad mood and went to Walgreens, did what I always do. The staff at Walgreens was so nice and sweet, the return was done in just a minute. Just right before I stepped out from Walgreens, I got my FedEx tracking confirmation. It is a shame to FedEx how they cannot accept my return, try to scan the barcode or give a better service when I was already in their house.
• MK

  Maria Kuhel

  Oct 2, 2026
  1.0
  A package shipped through this facility completely disappeared.
• JJ

  Jeremy

  Aug 14, 2026
  1.0
  The worse customer service ever. No help over the phone and only robot prompts to get hung up on when you answer correctly. I hope no one else stands for this lack of care or concern for the people that fund the business as customers. Never again FedEx, your welcome for my years of patronage but no thank you to your services.
• NL

  Nate Lewis

  Aug 12, 2026
  1.0
  FedEx Delivery Experience I had three FedEx deliveries recently that required signatures, and the delivery timing was extremely inconsistent. The first delivery arrived one hour outside the delivery window I was given. The second arrived just barely within the scheduled window, and the third arrived before the delivery window even started. When a signature is required, you have to plan around the delivery window and make sure someone is available. It’s frustrating when FedEx gives you a specific timeframe but then doesn’t consistently follow it. FedEx should also do a better job updating the estimated delivery window as the package gets closer to the destination and the driver gets closer to your address. If the original window is no longer accurate, customers should be given a more realistic updated timeframe so they aren’t stuck waiting around unnecessarily. I understand deliveries can run late occasionally, but when the delivery windows are consistently inaccurate or change without being updated, it makes the scheduled windows feel pretty meaningless. Overall, a very frustrating experience, and FedEx needs to do better.

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