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USPS self-service kiosk
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United States Postal Service

2.9
(61 reviews)

Business Details

112 Carter Blvd, Polk City, FL
33868, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 112 Carter Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
112 Carter Blvd, Polk City, FL
33868, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
SaturdayClosed
SundayClosed

Products & Services

1 list · 32 items

USPS Services

32 items

BIOIPPB
BRMACCTBAL
BRMNEW
BULKMAILACCEPT
BULKMAILACCTBAL
BULKMAILNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
DELIVERYUNIT
FACTERMINALTYPERSS
GENERALDELIVERY
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.9
61 reviews
5 stars
25
4 stars
3
3 stars
2
2 stars
2
1 star
29
  • MO
    Meredith O'Connell
    Jun 29, 2026
    1.0
    Would give 0 stars if I could. There’s not enough words to convey how awful these people are. Go literally anyplace else. No compassion or professionalism. The rudest (to a shocking degree) and least accommodating or understanding people I’ve ever had the misfortune to meet in my life. A total disgrace.
  • AV
    andrea valladares
    Jun 8, 2026
    1.0
    I would not recommend anyone to go here. If I could give zero stars, I would. ******Avoid this United States postal service if you are needing to get your passport. 112 CARTER BLVD, POLK CITY, FL 33868************ Terrible customer service. Absolutely awful experience. I made the mistake to go here with my three kids who needed new passports. I had an appointment and drove an hour to this horrible musty old place. The Caucasian male clerk with the receding hairline in the counter was extremely rude, racist and condescending. His tone of voice and attitude towards me was very disrespectful. As I was telling him I had made an appointment weeks earlier. I showed him that I had a confirmation number with date/time/location of my appointment. No, he didn’t care. He couldn’t care less and refused to accept my filled out passport paperwork forms. This male Caucasian clerk became aggressive loud and rude. Lied, telling me I didn’t have an appointment. My information and all my business was discussed right in front of everyone else there. He told me condescendingly I must have made an appointment in another false website. His arrogant tone towards me was as if I was ignorant, as if I didn’t understand English or understand what I was doing. Mind you I travel a lot been to other post offices/ clerk of courts offices in other States and I’m very familiar with the whole process. I had all my kids paperwork, birth certificate and forms ready. I kept my calm because my children were with me. Very unprofessional place and it has been the worst post office I have gone to, I will NEVER again be back to this place. I wouldn’t want any other person to deal with such poor behavior. This clerk will find any excuse not to help you. A truly terrible experience. These type of people should NOT be working in these type of jobs serving the community and people. Lacking customer service skills and respect. If you need passport service I would recommend Polk County Clerks office in Lake Alfred. No appointment needed and you’ll be treated with respect and the whole process is fairly quick.
  • RH
    Rhonda Helm
    Jun 2, 2026
    5.0
    Netty is awesome.
  • JA
    J Autry
    May 4, 2026
    5.0
    I probably just had the best experience of my life in a postal office. Derek was amazing genuine soul, good person all around. They went out of his way to help me with my problem with my packages at closing time no less!!! Honestly, was a little blown away by The kindness he displayed and not such a kind world thank you Derek for making my day better and my visit to the post office ever so Smooth I was so jubilant. I left my tape I purchased lol
  • RR
    Robert
    Apr 17, 2026
    1.0
    I’ve sent about 1000 trading cards an an envelope with a semi rigid plastic card protector. Just happened to be driving by this post office vs my normal location today and the Indian lady at the front told me she wouldn’t accept them without a surcharge. She was quite rude and acted like I was in the wrong even though I’ve never had any issue with 1000+ shipments at my normal location. Crazy. It’s also disgusting and hot inside this post office. Very dingy and dirty.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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