The UPS Store

Reviews

• KG

  Kent Sr Gain

  May 13, 2026
  5.0
  I was extremely pleased with the way I was greeted an helped and the price was reasonable. As a stockholder I can say that this is the model of success as there are others close-by that clearly are not. Thank you & the compliment is appropriate as the services provided were a necessity.
• MM

  Mackie McNamara

  May 11, 2026
  5.0
  Richard went over and above expectations in helping me. I could not be happier with my experience at this UPS store.
• PP

  punkin5160

  May 9, 2026
  5.0
  This is now my home store (thank you UPS for opening one up so close!!) My review is based off a stand-up employee named Richard. He is the friendliest and most professional individual I have ever encountered at UPS. I experienced an encounter yesterday with a less than pleasant employee, who was working with him and he immediately recognized it. He stood up from the back and took over the conversation immediately (and transaction) while the other employee sat back down in the back of the store. He was patient & detail oriented in his explanation. Thank you, Richard for what you do in the front lines and for UPS. You truly know how to represent your company appropriately. The other employee could use some interpersonal skills training or simply stayed at the counter and learned from Richard.
• TT

  Toya

  Apr 24, 2026
  5.0
  Lillian is an absolute gem at the UPS Store. She’s kind, patient, and always goes the extra mile to make sure everything is handled perfectly. Every visit feels like a breeze because she genuinely cares about helping people. UPS and Plant City is lucky to have someone like her. Thank you!!
• KM

  Kimberly Menne

  Apr 14, 2026
  5.0
  EVERY time, I mean EVERY time I walk into this store, EVERYONE is friendly, welcoming and AWARE that someone just entered. They are ALL very helpful and it is such a pleasure to visit this establishment! This is the my favorite and ONLY UPS Store that I go to!

Frequently Asked Questions About The UPS Store