The UPS Store

Reviews

• MW

  Meta Ware

  Jun 15, 2026
  5.0
  I consistently have a great experience at this UPS Store location, no matter the day or time I visit. The staff is always friendly, professional, and welcoming. They provide excellent customer service and work efficiently to ensure customers are helped quickly without ever feeling rushed. The team goes above and beyond to make every visit smooth and pleasant, creating a positive and friendly environment every time. It’s rare to find such consistently outstanding service, and that’s why I keep coming back. I highly recommend this location to anyone looking for reliable, fast, and exceptional customer care.
• SS

  Sir Sweet

  Jun 3, 2026
  5.0
  Short wait times, friendly staff. I've been going to this one and continue to drive way outside my range because of the trust I have in them. Thanks, Elvis.
• CS

  Chelsey Shafer

  Jun 2, 2026
  5.0
  I love every time I go into my ups store on N 9th Ave Pensacola FL. Every time I drop off a package for my online business I see a familiar face. One of the workers there named Elvis and he always makes my day. He is the friendliest person there and always has a smile on his face hardworking and always gets the lines down even on a busy day.
• PN

  Paula Nettles

  May 25, 2026
  5.0
  The Sales Associate, Elvis, was very patient and helpful during our communication. He went above and beyond while assisting me with my returns.
• ZN

  Zy’mirrea Norris

  May 19, 2026
  5.0
  Customer service! The customer service there is amazing. Everyone is super nice and have patience the handle all my big orders. I appreciate all workers there that help me.

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