The UPS Store

Reviews

• EG

  Emilie Gann

  Jun 12, 2026
  5.0
  Very friendly guys . Very soft spoken . Understood my situation and helped me through it
• TP

  The Pensacola Pulse

  Apr 8, 2026
  1.0
  If I could rate this zero Stars I would the experience was horrible. I came in to get something printed out but had the image on my phone, they point to the email address on the counter and told me to send it there. I was like " oh ok l just like office depot" WRONG, why did this lady not tell me they charge $2.95 for just the email?!? So I paid $3.50 for a single page to be printed?!? Ridiculous, will not be returning here.
• CG

  Cindy Gates

  Mar 20, 2026
  4.0
  This is by fat the best place for your packing and shipping needs. They are friendly, dependable and knowlegeable!
• TV

  Tom V

  Mar 6, 2026
  1.0
  Do not have packages shipped to this, they charge you 12 bucks just to pick up a package. Ridiculous when you spend 70 to ship it there. Will definitely not be sending anything else ups ever or to this store!
• DD

  donna davis

  Mar 4, 2026
  1.0
  If I could give this location zero stars I would. It’s clear this location is under new management. I’ve been a customer at this location for a while. To make a long story short, I went in for notary services on Feb 28th, - a one page document, and was completely ignored. Mind you, the store had just opened. I was the 3rd person in line. So after waiting about 20 minutes, I left and drove over to the 9th Ave location and received excellent service there. 9th Ave will be my location for services going forward.

Frequently Asked Questions About The UPS Store