The UPS Store

Reviews

• PK

  Parker Kent

  2 days ago
  5.0
  I have had good experiences only at this store. Tyson was knowledgeable about every aspect of the store to me bringing returns and copying things for me and explaining all of the other services provided. He was kind and outgoing. I have noticed a lot of the times when I am there , customers are what make it take longer than it needs to be. Not the staff
• FT

  Farzad Taremi

  Aug 11, 2026
  5.0
  Wonderful and very helpful staff
• BA

  Bill Artzberger

  Jul 16, 2026
  5.0
  Excellent Customer Service.
• KO

  K OB

  Jun 30, 2026
  3.0
  It’s all business and nothing else. The employees do NOT go out of their way to foster a friendly atmosphere in this particular location.
• OZ

  Olga Zukova

  Jun 12, 2026
  1.0
  I have been a customer of this UPS Store for years, but after what I experienced, I will be taking my business elsewhere. During my visit, I witnessed employees openly gossiping about and mocking a customer who had just left the store. It seemed that the gentleman had some kind of issues as well with personnel because they not politely asked him to leave the store. When I politely pointed out that discussing customers in front of other customers was inappropriate and unprofessional, I was told that I could leave as well. I also asked to print a shipping label for me and Samantha told me that she supposes to charge me for shipping label but she will not. I answered that I insist to pay for service . I was told that I have to leave. Unbelievable unpleasant customer service. What was even more shocking was my attempt to address the issue with the store manager. When I called to provide feedback, the person identifying herself as the manager Samantha told me she was “not interested” and hung up the phone. Customers deserve to be treated with courtesy and respect. A manager who refuses to listen to legitimate concerns sets a poor example for the entire staff. I sincerely hope the owner of this franchise becomes aware of how customers are being treated at this location.

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