United States Postal Service

Reviews

• MS

  Melba Sandoval

  3 days ago
  1.0
  The staff is nasty with the clients, I could not let my package at this office due an issue with a personnel
• TS

  Tennille Swarath

  Aug 15, 2026
  1.0
  If I could give no stars I would. There is no customer service, long wait times, understaffed, and not at all helpful. Worst post office I have been to. Avoid going there if you can.
• MH

  Meylin Herrera

  Aug 11, 2026
  1.0
  I had a very disappointing experience here while trying to replace my lost passport. I came in with an appointment, but there seemed to be absolutely no sense of organization or proper customer service. A woman named Sabrina called my name, and when I approached her, I explained that I had an appointment. She asked me if I had completed the application form, and I tried to explain my situation—that I was there because I had lost my passport and needed to apply for a replacement. Instead of allowing me to explain or even ask my questions, she continuously talked over me, raised her voice, and was extremely rude and dismissive. What bothered me the most was the way I was treated compared to how a customer should normally be spoken to. The interaction made me feel singled out and discriminated against, and I left feeling extremely uncomfortable. Whether that was her intention or not, no customer should be made to feel that way, especially when they are simply asking for help. If you work in customer service, you should be able to communicate with people respectfully, listen to their questions, and actually try to help them instead of yelling or speaking over them. People come here because they need assistance with important documents, and they deserve patience and basic respect. Management should seriously address the way customers are being treated because this was completely unprofessional and unacceptable.
• MH

  Melissa Herrera

  Aug 11, 2026
  1.0
  Extremely disappointing and unacceptable experience with an employee named Sabrina. Her behavior was incredibly rude, dismissive, and unprofessional. What made the situation even more concerning was that, from what I personally observed, her attitude seemed noticeably worse toward Spanish-speaking customers.People were simply trying to ask questions and understand the process, yet Sabrina acted as if helping them was an inconvenience. She was dismissive, impatient, and made people feel uncomfortable for asking basic questions. There is absolutely no reason for a customer to feel disrespected or unwelcome because they need clarification, especially when there may be a language barrier.USPS serves people from every background, and employees should be able to treat customers with basic patience and respect. Whether her behavior toward Spanish-speaking customers was intentional or not, the difference in treatment I observed was concerning enough that it should be addressed by management.Sabrina’s attitude was completely inappropriate for someone working directly with the public. Customers should not have to prepare themselves to be talked down to just to ask for assistance. Management seriously needs to review how customers are being treated at this location because this kind of behavior reflects terribly on the entire office.
• MH

  Melissa Herrera

  Aug 11, 2026
  1.0
  I’ve honestly never experienced this level of rudeness at a USPS location. We were simply confused about the process and were trying to ask a question so we could understand what we were supposed to do. The employee, a Black woman with short blonde buzz-cut hair, immediately had an attitude and started raising her voice at us. Every single time I tried to explain what we were confused about or ask a question, she would cut me off and practically scream over me instead of letting me finish. We weren’t being disrespectful or argumentative at all—we were genuinely just asking for help. She eventually walked away while we were still trying to speak to her. If customers aren’t familiar with a USPS process, they should be able to ask a simple question without being yelled at or made to feel stupid for not knowing. The entire interaction was extremely uncomfortable, unnecessary, and completely unprofessional. I have never been treated this way just for asking for clarification. Customer service should never look like this.

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