The UPS Store

Reviews

• KK

  Kira

  Jun 21, 2026
  1.0
  I came here to pick up a package and it’s closed when the door says “open 7 days” it’s 12:30p and the hours says 10a-3p. There’s no sign on the door that says they would be closed today. This is so unprofessional and inconvenient.
• GC

  Giselle Caraballo

  Jun 16, 2026
  5.0
  Great customer Service
• DF

  Dana Fitzgerald

  Jun 12, 2026
  5.0
  Best place to go for good and quick service and wonderful staff
• CC

  Cc Christoforou

  Jun 2, 2026
  5.0
  Great service in a fast oace environment.
• MZ

  Michelle Z

  Apr 28, 2026
  1.0
  Terrible service. My mom tried to send a package to me through this store. She had the address written correctly on the package but the UPS employee entered it incorrectly in their system. When it never arrived at my house, my mother called and they blamed her. Apparently, it’s the customers responsibility to oversee and double check the work of the staff at this store. Not the staff, not a supervisor. They refused to deliver the package to the correct address, the address my mom had written on the package, and said they would charge her again if they delivered it to the correct address. Again, this was their error. The onus is not on the customer to review employee work. The staff should be trained to do simple tasks like entering addresses correctly and double checking their own work. My mom wrote the address correctly. She doesn’t work for ups. This is not her responsibility. Also, it’s a bit alarming that they never contacted her to say the package was undelivered. They had her phone number. That’s how they looked up the package information. The package was sitting there for weeks. (I had left the country so was unaware that it never arrived.) What was their intention? Finders keepers? Zero follow up when they screwed up is cherry on top of this garbage customer “service.”

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