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United States Postal Service

2.1
(448 reviews)

Business Details

2200 NW 72nd Ave Stop 3, Miami, FL
33152, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2200 NW 72nd Ave Stop 3 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2200 NW 72nd Ave Stop 3, Miami, FL
33152, United States

Hours

Monday7:30 AM - 9:00 PM
Tuesday7:30 AM - 9:00 PM
Wednesday7:30 AM - 9:00 PM
Thursday7:30 AM - 9:00 PM
Friday7:30 AM - 9:00 PM
Saturday8:30 AM - 2:00 PM
SundayClosed

Reviews

2.1
448 reviews
5 stars
113
4 stars
15
3 stars
1
2 stars
7
1 star
312
  • SV
    Suzy Vogenthaler
    2 days ago
    5.0
    You know, people only leave reviews for USPS and other municipal services when they have a bad experience. The workers here are lovely and helpful and I always have a chill time. I love this post office.
  • RA
    Rafael Andrés
    5 days ago
    1.0
    My first time shipping something, and honestly this office provides terrible service. The two girls working there were very rude. Even though I told them it was my first time sending something and that I needed information on how to do it, they wouldn’t even lend me a pen to write the shipping address on the box I wanted to send. Very bad experience with this office and its employees. I was close to filing a complaint with the manager because I truly felt offended by the way they treated me. Primera vez haciendo un envío y la verdad fue un pésimo servicio esta oficina, las dos chicas que atienden fueron muy groseras, a pesar que les dije que era mi primera vez mandando algo y que necesitaba información de cómo hacerlo, ni siquiera me prestaron un lapicero para escribir la dirección de envío en la caja que quería mandar, muy mala experiencia esta oficina y sus empleados, estuve apunto de hacer una queja con el manager porque si me sentí ofendido de cómo me trataron
  • NC
    Nancy Cantave
    6 days ago
    1.0
    Bad experience I have 2 boxes from Massachusetts that arrived at the post office but the address is 4 minutes from the post office to deliver the boxes since April 18, 2026 they say it is on its way and will be delivered so far it has not been delivered yet
  • SB
    Sofía De Barros
    May 11, 2026
    1.0
    Ms Tasha should not be working in costumer service. She treated my family absolutely horrible, she literally yelled, couldn’t even explain or treat us with respect and kindness. This is unacceptable.
  • CG
    Christina Gimenez
    Apr 14, 2026
    1.0
    The clerk that assisted me is extremely rude. It seem she is rude to females and selectively patient and kind with males. She screamed and yelled at the lady that came in after me and has a clear case of a power trip. She also fraudently completed the satisfaction survey that comes up on the screen when the transaction is complete, even though I specifically expressed I was not happy and was frustrated with her handling of my transaction and of others before me. She literally yelled at the lady that came in behind me for no reason. She made me step to the side to fill out the certified mail receipt copy that is mine to keep, and attended the male customer behind me instead. Yet she was so patient with the male customer in front of me she filled out the labels and forms for two packages for him and had me waiting for at least 10 min behind a customer who was not actually ready to send their packages. I'm pretty sure this is against their protocol. She should not be filling out his mailing forms for him (she definitely didn't do it for me). Then when it was my turn, she made me step to the side to add the mailing address to the copy of the return receipt that is mine to keep, for MY reference, insisting that it is her copy when that is incorrect. i have sent certified copies many times before. All information was complete there was no need to make me add the address on my copy and make me step to the side to attend the male customer behind me. If anyone needed to be asked to step aside, it was the person before me with whom she spent 20 minutes with and did all the work for him. At the end of my transaction she stapled MY COPY of the certified receipt to the payment receipt and handed it to me. I said, see l told you, that's my copy! You made me step aside to fill out a paper that is my copy to keep, not yours. And she said I'm sorry my mistake and then completed the survey on the screen for me when it was clear I was not satisfied. Very bad experience. This clerk should be reprimand for her rude and notably different treatment of female customers, and for fraudulently completing the satisfaction survey for me. She robbed me of the opportunity to rate my experience on the usps survey, so l am now reporting my dissatisfaction here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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