Location.com logo
USPS self-service kiosk
Brand Certified

United States Postal Service

2.2
(324 reviews)

Business Details

14790 N Kendall Dr, Miami, FL
33196, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 14790 N Kendall Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14790 N Kendall Dr, Miami, FL
33196, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday7:30 AM - 2:30 PM
SundayClosed

Products & Services

1 list · 24 items

USPS Services

24 items

APC
BIOIPPB
BURIALFLAGS
BUSINESS
CALLREFERRAL
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.2
324 reviews
5 stars
74
4 stars
17
3 stars
7
2 stars
15
1 star
211
  • LL
    Lourdes Lopez
    1 day ago
    1.0
    I come here all the time because it’s the closest shipping site, and each time there is at least one staff member being extremely rude and talking to the customers in a condescending manner.
  • JK
    J Khawly
    Aug 22, 2026
    5.0
    I've been here multiple times and always have a pleasant experience.
  • JR
    Javier Ramirez
    Aug 6, 2026
    5.0
    Muy excelente servicio y atención de primera. El personal siempre es muy amable, eficiente y dispuesto a ayudar con cualquier trámite o envío. Mis paquetes y diligencias siempre han salido a tiempo y sin ningún inconveniente, Muy recomendado al 100%
  • AA
    Ashley Martinez (ash)
    Aug 5, 2026
    1.0
    I’m sorry but what is going on at this place? I need assistance and nobody is answering the phone it’s really inconvenient
  • TL
    Teresa Leon
    Jul 15, 2026
    1.0
    My name is Teresa León. I visit this post office daily, and the customer service is the worst I have encountered in the various places I have lived in this country. The counter staff and those managing the line are extremely rude; they possess neither a work ethic nor any respect for customers whatsoever. They answer in a very hostile manner, or—worse yet—when you ask a question, they simply do not reply. They are constantly disrespectful. For proof, PLEASE CHECK THE REVIEWS for this office's page. I have spoken to the manager twice, only to be met with evasiveness and a refusal to take responsibility for the mistreatment of patrons. Please, ensure they receive training and reorganize the workflow to improve operations at this office. What is the point of having two machines to scan pre-paid packages if—due to poor service and organization—you are ultimately forced to wait in a massive line just to drop off packages at the counter? Today, after being treated appallingly at this office, I personally called the USPS to file a formal complaint and request an investigation into the branch. I am currently awaiting the results of that investigation. The mistreatment of customers continues on every level. I intend to escalate this matter to the highest possible authority to improve local customer service and ensure that future hires meet the standards required for excellent service—or that existing staff, including the manager, receive proper training. This has to be the worst post office in the United States. Mi nombre es Teresa León. Visito a diario esta oficina de correos y el trato al cliente es el peor que he visto en varios lugares donde he vivido en este país. Las empleadas en el counter y la atención en la fila son muy rudas, no tienen ética de trabajo ni respeto por los clientes en modo alguno. Contestan de muy malas maneras, o, peor aún, les haces una pregunta y no contestan. Faltan al respeto constantemente. Para muestra, POR FAVOR, VISITAR LAS REVISIONES DE LA página DE ESTA OFICINA. He hablado con el gerente en dos ocasiones y el trato es el de dar evasivas y no asumir responsabilidades por el maltrato a los usuarios. Por favor, que reciban capacitación y que organicen el trabajo para mejorar las operaciones en esta oficina. ¿Qué caso tiene que existan dos máquinas para escanear los paquetes prepagados si luego te obligan, por su mal servicio y organización del trabajo, a hacer una línea inmensa para entregar los paquetes en el counter? Hoy llamé personalmente, después de un maltrato excesivo en esta oficina, a USPS y presenté una queja para que abran una investigación acerca de esta oficina. Estoy a la espera de los resultados de esta investigación. El maltrato al cliente en todos los aspectos continúa. Voy a llevar este caso hasta la oficina de mayor rango con el fin de mejorar la atención a los clientes en esta localidad y de que los empleados que contraten tengan las condiciones requeridas para una excelente atención al cliente o de capacitar correctamente a los ya existentes, incluyendo al manager. Esta debe ser la peor oficina de correos en los Estados Unidos.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others