Location.com logo
Brand Certified

United States Postal Service

2.2
(356 reviews)

Business Details

11000 SW 104th St, Miami, FL
33116, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11000 SW 104th St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
11000 SW 104th St, Miami, FL
33116, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday8:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 35 items

USPS Services

35 items

APC
BIOIPPB
BRMACCTBAL
BRMNEW
BULKMAILACCEPT
BULKMAILACCTBAL
BULKMAILNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS

Reviews

2.2
356 reviews
5 stars
93
4 stars
6
3 stars
7
2 stars
12
1 star
238
  • BK
    Bill K
    6 days ago
    1.0
    This place sucks. I've been here before but this time Ihad to renew my passport. I made an appointment. There were two lines but nothing is delineated. People kept coming in and out, but by some messed up sense of courteousness, the lady started taking on people who allowed up after. She sucks. This place sucks. I had to ask for service and then they told me after. Terrible terrible terrible. They made me be late because of their incompetence. There are no instructions.
  • RD
    Robots In Disguise
    Aug 25, 2026
    5.0
    I never thought I’d be writing a positive review about a USPS location, but the Snapper Creek branch deserves recognition. After experiencing many of the frustrations associated with package delivery in previous years, I’ve noticed a significant turnaround under the new management. The staff is attentive, courteous, professional, and genuinely willing to help. I especially want to recognize Felix Cardona for his leadership and Gail for her exceptional assistance with shipments related to my business. Both have taken the time to listen, understand the situation, and go above and beyond to help find solutions. I also want to recognize the gentleman who handles the commercial delivery route serving the UPS Store near The Falls. From what I understand, he has been on that route for many years, and his consistency, diligence, and reliability in delivering business packages on time are truly appreciated. More broadly, I’ve seen a noticeable improvement over the past year or two in tracking visibility, package movement through the network, and overall delivery consistency. Packages are moving through processing and routing more efficiently and arriving on time far more consistently than in previous years. For a business customer, reliability and responsiveness matter. I hope USPS leadership recognizes Felix, Gail, the delivery personnel, and the entire Snapper Creek team for the positive difference they’re making.
  • KK
    Kira
    Aug 20, 2026
    1.0
    employees always with an attitude towards customers, one clerk open with a huge line while other workers laugh and talk in the back, and in the past I have had two packages I sent from here be lost.
  • YR
    yolanda roque
    Aug 17, 2026
    5.0
    Unfortunately these days they said they are short of staff...waiting times are excessive...
  • MM
    Michael Mijares
    Aug 7, 2026
    5.0
    Such a wonderful experience! I came in needing a prepaid USPS Express Mail envelope and honestly had no idea what I was doing. The staff were incredibly kind and patient. One of the ladies, Miss Gail, could clearly tell I needed some help, so she actually walked outside with me to the computer screen and guided me through the entire process step by step. She was so patient, helpful, and genuinely kind, and made what could have been a painful errand so much easier. I really appreciated her taking the extra time to help me. Excellent customer service. Thank you so much! -The Doc

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others