The UPS Store

Reviews

• MI

  Mike Isoe

  Sep 28, 2026
  2.0
  Very long lines. Understaffed or they are just SLOW. Customers need to know they can use the self checkout section for most of their needs
• QY

  Qin Yang

  Sep 22, 2026
  5.0
  Great experience with this UPS Store! I moved to this area about a year ago, and I’ve been to this store many times since then. I always leave with a pleasant mood and a smile. 😊 Sometimes the store is very busy, but the team is always organized, efficient, and productive. Everyone is friendly, helpful, and professional, but Jimmy is especially wonderful. He is so kind, always has a smile on his face, and makes every visit a pleasant experience. Thank you, Jimmy and the UPS team! ⭐️⭐️⭐️⭐️⭐️
• AR

  Alejandro Rodriguez

  Aug 27, 2026
  5.0
  It takes a certain level of excellent customer service to make a lasting impression in such a short amount of time that is the quick visit of a UPS store and Jimmy provided just that and more today and I don’t leave reviews often but he deserved it as well as a rasie/promotion/bonus/all of the above thank you Jimmy for being you!!!
• YG

  Y Glez

  Aug 26, 2026
  5.0
  I absolutely love this UPS Store! Jimmy, the store manager, is fantastic- always friendly, professional, and genuinely helpful. The entire team is amazing as well. Everyone is welcoming, knowledgeable, efficient, and consistently go above and beyond to help; even the younger, newer ones. It’s rare to find a place where you receive such great service every single time. The entire team truly care about their customers and make every visit a pleasure. So grateful to have them in our community and highly recommend this UPS Store!
• MG

  Mae van Gils

  Aug 22, 2026
  1.0
  I usually go to this UPS store because they open early on Saturday and because when one employee is there (Jimmy) even when the line is through the door with Jimmy, the line moves as fast and efficient as a Chick-fil-A drive through. Today, not so much. I pulled up at 9:06 am, there was no one in line. I should have been at work at 9 but knowing that this store is usually quick, I took a risk. There were FOUR employees working. I was the ONLY customer in line and 2 customers at the counter. The other 2 workers were milling around (one was even singing and dancing to the other). They took return after return (people who came in after me) while I stood there waiting to get something shipped. Not even a we will get to you in a minute or 2, or be with you shortly, nothing.... not happy today with this UPS store. After 10+ minutes of waiting for help, I left at 9:17. I had to go to work. If jimmy was there, I would have at least been acknowledged and I wouldn't still have something to ship (at now another UPS store). SMH.😠

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