FedEx Office Print & Ship Center

Reviews

• LB

  Luke Bond

  Jun 29, 2026
  1.0
  honestly don’t understand how this FedEx location keeps hiring people with such poor customer service skills. The employee who helped me today, a short woman with black hair, was rude, sarcastic, and acted like every question I asked was an inconvenience. Instead of helping, she looked down on me and made me feel like I shouldn’t even be asking for assistance. This wasn’t just one bad moment—it felt like a complete lack of professionalism and respect. Customers come to FedEx expecting service, not attitude. Management seriously needs to pay more attention to who they hire and how employees treat people. I left wondering why customer service standards seem so low at this location. A little courtesy goes a long way.
• DG

  Danerra J Grahn

  Jun 17, 2026
  5.0
  Awesome service even when it’s busy!
• AG

  Amarilys Gomez

  Jun 16, 2026
  1.0
  This place is the worst. I requested that my package be held at a specific location, but for days no one knew where it was. I contacted customer service multiple times, and each time I was told that my package would arrive the next day, which turned out to be false. The lack of communication and inaccurate information made the entire experience very frustrating. I would not recommend this service based on my experience.
• LD

  L D

  May 30, 2026
  1.0
  Complete hassle. Apparently the guy working there was having a bad day and refused to accept the package I was shipping. Said I couldn’t wrap it brown package wrap???? What??? He wanted me to BUY a fed ex box for $15. The website says they do accept them wrapped. So I had to pay for parking then had to drive 10 minutes to another Fed ex - pay to park again - and dropped it off with no problems. Guy said he had no idea why they refused it. Maybe they get commissions for supplies???
• GR

  gotcha recovery

  May 26, 2026
  1.0
  1 star. I’ve had repeatedly poor experiences at this FedEx location, and based on other reviews I’m clearly not alone. The staff and manager are dismissive and unprofessional, and they’ve rejected packages that should have been accepted without offering any real explanation or assistance. Customer service is nonexistent — no greeting, no help troubleshooting, no willingness to problem-solve. Paying for shipping should not feel adversarial. I’d recommend going to a different FedEx location or trying UPS/USPS until corporate addresses the issues here.

Frequently Asked Questions About FedEx Office Print & Ship Center