FedEx Office Print & Ship Center

Reviews

• CR

  Carlos Romero

  May 10, 2026
  5.0
  Damion helped me and my brother and was extremely thorough, knowledgeable, and professional.
• LG

  Luciana Galarza

  May 8, 2026
  4.0
  Staff were moving a bit slow, but it was very close to closing time and they took care of my item anyways. They were very helpful in packing and shipping my item as well as very informative on the costs.
• NA

  Naribet Ascanio

  May 8, 2026
  3.0
  I visited the FedEx location in Doral on 36th Street, right next to Life Time Fitness. Unfortunately, my experience was very disappointing due to the customer service. I was waiting to be assisted for a while, and another customer who arrived after me was helped first. When I was finally attended to, the employee’s attitude was not professional at all—he seemed irritated, unwelcoming, and as if helping customers was an inconvenience. There was no politeness or basic friendliness in the interaction. As someone who works in sales and understands the importance of customer service, I find this level of service unacceptable. When a business works directly with customers, attitude and respect matter just as much as efficiency. If someone is not in the right mindset to assist customers, it really affects the overall experience. I only came to this location for convenience since it’s nearby for shipping documents through FedEx, but honestly, this experience made me feel uncomfortable enough that I would hesitate to return. I hope management takes customer service training more seriously, because this kind of experience does not reflect well on the brand or the location.
• SS

  Susana Sará

  Apr 23, 2026
  5.0
  Today Thursday, April 23 at 8:30 am the kind woman that was in charge, truly made a difference in our lives. She kindly printed a presentation for an interview that my son had and I think it may have made all the difference. So, I am incredibly grateful for a job well done and impecable service. She sensed it was important and she made it happen. Thank you!!! - from one grateful “lady”
• VV

  Veronica Vincenti

  Apr 16, 2026
  1.0
  If I could put 0 starts, I would. Customer service is absolutely terrible, they were more worried about gossip than to help me out. All of them were extremely rude. I also overpaid for printing documents. They make it so the computer it’s so slow you waste time printing and have to pay even more just to get a couple pages printed. No help whatsoever, they basically just want you to figure out everything yourself to waste time and money.

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