FedEx Office Print & Ship Center

Reviews

• NW

  Nan W

  5 days ago
  1.0
  DO NOT USE FED EX HERE. Go to another Fed Ex location that works with their customers, not against them. I needed help to redirect a package with a tight time limit, so I called the store for assistance. I'm in this store often, so there is a familiarity. I spoke to Assistant Manager Ariel and she said the ONLY way she would release the package to do the redirect was to obtain an exception from customer service. She transferred my call, I explained the situation, and received the exception from Josh at Fed Ex customer service. He called the store to give the authorization, but then she refused to process it! The store manager refused to override this decision even though that is what Ariel told me I needed. This wasted hours of my time, the customer service agent's time, and definitely could have been handled more efficiently had she provided me with the correct information. The package was basically held hostage at the location until the next day when I could personally sign for it. Ariel was the one at the counter when I arrived. The exchange went well with professional courtesy, but Ariel had to ruin it. As I was leaving the store she said, "Now it's all yours," which was extremely rude and uncalled for given the situation. The contents was ruined, had to be thrown away, and she knew it. I thought of many responses, but replied only "thank you" as I walked out. The original misdirect was my doing and I even stated that when I called, but Ariel did everything she could to make this situation worse instead better for a frequent customer.
• RG

  Randolph Gross

  May 7, 2026
  4.0
  Not the friendliest place. Been there a few times and it seems like they always have an attitude.
• CS

  Chase Singer

  May 1, 2026
  1.0
  The drivers can’t read numbers correctly . Very sad ;(
• RW

  Rick West

  Apr 23, 2026
  5.0
  Loved it!
• KN

  Kristen N

  Apr 23, 2026
  5.0
  Easy in and out spot with plenty of parking.

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