The UPS Store

Reviews

• DH

  Daniel Henderson

  Jul 2, 2026
  5.0
  I've used this UPS Store several times for shipping, printing, and returning packages, and every visit has been smooth and hassle-free. The staff is knowledgeable, efficient, and always willing to answer questions if I need help choosing the best shipping option. What I appreciate most is how organized everything is. Even when there are a few people in line, they keep things moving and make the process quick and easy. Great customer service and a professional team make this a place I can confidently recommend.
• AS

  Allison Schultz

  Jun 25, 2026
  5.0
  Shaynon Is Personally my favorite worker. very sweet and efficient. She makes my day.
• AS

  Adrien Smith

  Jun 24, 2026
  5.0
  I gave UPS a 10/10 rating because my package arrived on time, the driver was courteous and professional, and the delivery process was smooth from start to finish. Tracking updates were accurate and my package arrived in excellent condition. Great service overall.
• RM

  robin morrison

  Jun 4, 2026
  5.0
  The staff is friendly and knowledgeable. They offer a large variety of services.
• GD

  Gracie Dowdy

  Mar 19, 2026
  1.0
  Son paid to have a piece of artwork shipped to CA that he was submitting for a contest. He went in on Tues March 3rd and informed store that pc needed to be at address by Mar 9th so they packed it and shipped to the PO Box he gave them. The rcpt states Expected Delv Mar 5th and the worker did inform him that it should make it no later than Mar 6th and then charged him $33.69 Priority Mail fee. Well pc still had not arrived by Mar 11th for which he missed deadline. He went in and has spoke with manager Shannon a couple of times and they informed him that due to USPS being involved it was never a guarantee that it would make it by the expected date on the rcpt he was given. They would not refund and the only thing she could do would be to pass it to her manager but he would have to pay it out of his own pocket if he chose to refund it to my son. They had no problem taking his money and now want to avoid doing the right thing by refusing to refund him. He goes to college, works part time and is in the Army Reserves so he is not rolling in extra cash but is passionate about his art and was willing to pay the extra so he could have a chance to enter this contest. Poor business on your part UPS do better.

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