The UPS Store

Reviews

• RR

  Rosa Rivera

  4 days ago
  5.0
  The most important reason I'm giving this reading 10 rating is the customer service at the store 7667 it's always great they're always so nice you get in they're so helpful you get in and you get out they have great customer service I travel all the way from Auburndale and go to Lakeland to the store because of their customer service continue doing a great job you guys are awesome thank you for your your service
• OB

  Oxana Berezkina

  4 days ago
  5.0
  Outstanding Customer Service – Thank You, Lexie! I had a very difficult return situation yesterday involving two very heavy boxes, one weighing over 100 pounds and the other 75 pounds. Unfortunately, Target had provided only one return label for both boxes, so I needed help getting new labels and completing the return. Lexie was absolutely wonderful! She was incredibly patient, kind, and helpful throughout the entire process. Despite the inconvenience and the extra work involved, she never showed the slightest sign of frustration or impatience. She helped me request new labels, print them, attach them to the boxes, and get everything ready for shipment. I know I was taking up space and making things more complicated for both the staff and other customers, but Lexie handled everything with such grace and professionalism. Her kindness and willingness to help truly made a stressful situation so much easier. UPS is lucky to have an employee like Lexie. I sincerely hope her excellent customer service and dedication are recognized. Thank you, Lexie, for being such a wonderful person and for making a difficult day so much better!
• UT

  Ulysess Teck

  Oct 5, 2026
  1.0
  This people you bring package make you to buy a box 4.99 we you don't need ,a washing how everyone waking have to buy a box , if not he don't take you package I go to another store to see if sent package 📦 don't ask me for box Going to call amazon
• BL

  Blanca Love

  Sep 29, 2026
  5.0
  Jeremiah and the team for today was amazing. (We need more grateful people like them in this world)
• KS

  Katy Stirman

  Sep 22, 2026
  5.0
  Wendy was precious 💕 doing all my returns. Her warm welcome and sincere help returning all my Amazon returns went quick and efficient. I had eight returns and she went the extra mile taping a stubborn box I couldn't get the tape to hold. You're the best Wendy! You made my day! Thank you! You'll go far in life. Such a blessing! May the Lord bless you richly!

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