The UPS Store

Reviews

• OF

  Owned By Freya

  Jun 29, 2026
  1.0
  You all are liars about your internet and Amazon scan returns. Internet down for a month, what a joke. Change the options with Amazon if you want us to print the labels!!!! Wasted my time for 4 trips now!!!!
• MB

  Maria Bosket

  Jun 18, 2026
  1.0
  Want you to use UPS per Amazon to ship packages but won't print labels at UPS store sends you to office Depot so then you got to get back in your car drive all the way to office Depot pay $3.00 then drive all the way back try to find a parking spot then go to return your product that only cost $10.00 Thanks UPS store
• DW

  Denise Wynne

  Jun 17, 2026
  5.0
  Friendly and prompt service. When the cost to ship was higher than what was quoted online, I was provided with an explanation that was out of their control. Not their fault, and the employee who assisted me was not rude when I asked about it. Super easy to get in and out and on my way.
• MT

  Meadow thorne

  Jun 13, 2026
  5.0
  They have brand new staff in here.Everybody is very polite, sweet, caring.I'm disabled.They help me with my packages with my service.Animal
• VI

  vicky ireland

  Jun 11, 2026
  1.0
  Came into this store around 4pm today and was approached by young man named Keegan. First question I asked him about shipping details on an item. If you've order two of the same item separately and kept one, is there away to see which shipping label pertains to which item when returning? He couldn't answer and didn't know. Told him I have a return label for Amazon that I needed printed to go with the item. He informed me that I had to print it out prior. Told him I've always had my labels printed out at UPS when shipping an item back. Keegan said, we don't print customers labels out, that I had to do it prior to coming in there. Ended up going to Office Depot to have my label printed out and even the employees there said UPS could have and should have printed it out for me. Once I got my label printed out, I returned to UPS around 5:50 to ship my item back. I got a young lady that did the exact thing that other employees have always done and thats scanned my return label. I have wasted almost 2 hours of my day trying to get this shipment handled for a return A young lady took care of it in less than 5 minutes. So Keegan definitely needs additional training in customer service and how to be more sufficient in doing his job so customers don't have to endure a nightmare trying to ship or return an item. Shame on Keegan-