United States Postal Service

Reviews

• MM

  Mariela Mendoza

  3 days ago
  1.0
  This post office used have a great customer service years ago but now is a really bad customer service JOSE LUIS from this location answer my question in a very rude manner very arrogant also looks like his working by contract his time to talk to me the way he did and answer my question was very sharp-tongued. Very unsatisfied with there customer services.
• IC

  Ish Cardona

  Sep 19, 2026
  1.0
  This is the worst post office I've ever seen, I don't know whether they mistreat their employees but they are very rude and also I mail out packages a lot it's always packed they're slow and the kiosk today was off for self-service I got there a few minutes late but the kiosk if it was working I could have mailed out my packages, so since the doors was already closed I waited till someone came out and I handed them to my package telling them the kiosk is not working so that's why I'm putting it in here and the lady turns around with an attitude and says well next time is the doors are closed it doesn't matter that's what she tells me great customer service not!!
• FM

  Francineth Mor

  Sep 16, 2026
  1.0
  Lastimosamente no sé el nombre exacto de la persona que NO nos atendió, porque eso no fue atención, porque solamente se le hizo una pregunta de si habían sobres más grandes, ya que afuera no habían, y lo que dijo fue te tienes que fijar afuera cuando evidentemente si estábamos preguntando era porque no habían, ni siquiera saludó cuando la saludamos dos veces y ni siquiera nos miró a la cara. Fuera de eso mandó a hacer la fila para hacer una pregunta de si había un sobre, significa que si no había, perderíamos el tiempo haciendo la fila? no es la primera vez que vamos a este correo y la atención es pésima, por algo tiene 2.5 de . Qué tristeza que tengan Personal que no agradezca el tener empleo, simplemente esas personas no deberían estar en servicio al cliente, no me imagino el maltrato que le darán a las personas de la tercera edad que les cuesta un poco más hacer las cosas, ojalá y puedan leer este Review y tenerlo en cuenta.
• MM

  Marianne Martin

  Sep 15, 2026
  1.0
  I would like to share my experience regarding the customer service I received. The self-service machine frequently gets the labels stuck, and when this happens, customers have to go inside to ask for assistance. Unfortunately, my experience with Nilsa was very unpleasant. I had patiently waited in line for my turn to ask for a label so I could write down the name and address. Before I even had the opportunity to explain what I needed, Nilsa interrupted and said loudly, “Oh, you didn’t have the address on?” She then printed the label and handed it to me in a rude manner, telling me that I had to go back to the line. I did not understand why I was being treated this way when I had already waited in line and was simply asking for assistance with an issue caused by the self-service machine. The way she spoke to me and handled the situation made me feel disrespected. I would also like to mention that there was a gentleman working there who was extremely kind, helpful, and professional. He treated me with respect and provided excellent customer service. I truly wish all the staff had the same attitude and professionalism that he demonstrated. I understand that employees may have busy days and procedures they need to follow, but customers should still be treated with courtesy and respect. I hope management can address this situation and ensure that customers who need assistance are treated appropriately.
• NN

  Nadi

  Sep 14, 2026
  1.0
  Hay una señora rubia que suele atender muy mal sistemáticamente, da igual cómo de bien o de agradablemente le pidas tu correspondencia. A mí, por insistir "por favor busque mi paquete, estoy segura de que sí está" del cual tenía imagen de que sí llegó, me contestó que lo habrían tirado a la basura ellos mismos, con un tono de falta de respeto. No me gusta discutir y además es peor, porque en el futuro te atienden peor todavía. Me he informado de que se puede poner una queja seria y formal en USPS siguiendo este link: https://hotlineform.uspsoig.gov/en-US/ Si les pasa lo mismo, reclamen en este lugar y así esa persona dejará de trabajar allí, dado que la atención al cliente no es lo suyo.

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