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United States Postal Service

2.0
(260 reviews)

Business Details

7707 Merrill Rd, Jacksonville, FL
32277, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7707 Merrill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7707 Merrill Rd, Jacksonville, FL
32277, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.0
260 reviews
5 stars
50
4 stars
11
3 stars
11
2 stars
13
1 star
175
  • MP
    Meloniece Phillips
    1 day ago
    1.0
    I had recently purchased po box on the 05/01/2026, and I have still not received my mail.It has been passed the 7 to 10 business days, according to the PSE clerk.There was a mix up and my box was taped .That is not my fault you should have checked. That's lazy and unprofessional. I've been more than patient.What is the purpose of purchasing a mailbox?When you're gonna send my stuff back anyway.Because you were too lazy to check. Its a old black man thats very rude and unprofessional.The lady checked me out on they day that a purchased the mail box was ok.
  • NN
    Nephew&AuntiedayisinJuly
    5 days ago
    5.0
    I never shipped a package before in my life I cashed apped it this time because it was easier but I am being held responsible to learn to send packages for my nephew because he likes spider man and hot wheels cars and I have to go shopping for him sooner or later lol 😂💀 besides auntie vibes I also feel like a ATM machine lol 😂 to be honest and I feel guilty when I don't step up to the plate lol 😂 so maybe I will learn how to ship before Christmas bro 💀
  • EC
    Eleanor Coleman
    May 4, 2026
    1.0
    I’m waiting on my package. The tracking number is not working. I feel like my package wasn’t delivered and they probably did still my package. I don’t trust the postal workers I should have received my item by now very pissed off
  • SJ
    Sunflower Jones
    Apr 17, 2026
    1.0
    Ron or Ronald, who works the front, is horrible. He acts like a kid and is unprofessional. He doesn’t look presentable to be at the front, and it matches his attitude. Latavia was very helpful and respectful
  • LG
    Leandrus Gaskins
    Apr 11, 2026
    1.0
    The front desk clerk Ron is very horrible when it comes to receiving help. He over talks you and is very condescending when someone is speaking. The female manager is of no help either. Her attitude is garbage and everyonr can do without it. Had to call corporate many times in order to get my mail delivered correctly. I hate when we have to even be bothered with individuals like that.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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