United States Postal Service

Reviews

• CC

  Chloe Clem

  1 day ago
  1.0
  If I could give negative stars to this post office, I would. The miserable lady working Today had a horrible attitude with every customer because the line was long and when I got up after it being my turn She was yelling at me to hurry up and I told her to give me a minute as I get my packages out of the bag. She then proceeds to call me hormonal because I am obviously pregnant And continues to yell at me. I told her she needs to get a different job if she’s so miserable working customer service and doesn’t have patience. Someone needs to fire her. Honestly, disgusting.
• CS

  Courtney Sierra

  4 days ago
  1.0
  The staff here are absolutely horrid and awful. I've never met anyone more despicable than the ladies that work here. The way they talk to customers is outrageous. They are so mean and hateful. Please seek a different job if you are so miserable here and stop taking it out on innocent people. One worker was actually yelling through the drop boxes at a lady who was confused and trying to figure out how to use them. Behind the wall of course and not to anyone's face. Not to mention they closed and locked the drop boxes an hour and half before they were scheduled to close for the night. Lazy and rude.
• JW

  Jordan Warner

  4 days ago
  1.0
  I had 18 boxes being delivered in one day, and they wouldn’t deliver them to my house because it was too many. Why couldn’t they just deliver a few of them each day? When I go to the post office to pick them up at 5:30 PM, they’re closed, even though the hours say till 6 PM
• LB

  Lillian Bass-Cooper

  Sep 12, 2026
  1.0
  The Mandarin Post office on Sunbeam Rd is ABSOLUTELY THE WORST POST OFFICE I HAVE EVER DEALT WITH. I moved to a new apartment June 1, 2026, and it is now September 12, and I STILL DO NOT HAVE A KEY TO MY MAILBOX!! I asked how much longer, and was told that they didn’t know how much longer it would be, and that they had people who have waited a lot longer than I have. The man I dealt with on September 11, was very nonchalant about my issue. He had absolutely no sense of urgency about him, and seemed like he couldn’t care less that I couldn’t get a mailbox key. He even brought over a supervisor that was also no help. I’m amazed that they are able to hold their jobs. This post office is useless. I’m so unhappy that I had to change post offices when I moved. Spring Park USPS can work circles around these people!!! JS.
• AR

  Almaceli R.M

  Sep 2, 2026
  1.0
  My experience at this office was very disappointing. I had previously come here for a passport appointment and was assisted by a very kind employee, which is why I decided to return on 09/01/26 This time, I had two appointments. I acknowledge that I arrived minutes late for the first one, but I arrived on time for my second appointment. Despite this, the employee refused to assist us and would not honor the service associated with our second appointment. When I tried to explain the situation, she was extremely rude and repeatedly told me not to "talk back" or "argue" with her, when I was simply trying to explain that I had arrived on time for my second scheduled appointment. I was never disrespectful toward her. The situation was especially upsetting because we were accompanied by children who needed passport services. I found the way we were treated completely unnecessary, unprofessional, and disrespectful toward me, my family, and especially the children. I ultimately decided to leave the office. It is unfortunate because my previous experience at this same location had been very positive. After this experience, I would definitely recommend using another office for passport services. I do not believe it is acceptable to refuse service to someone who has a scheduled appointment and arrived on time for it, especially when they are simply trying to clarify the situation respectfully. Mi experiencia en esta oficina fue muy decepcionante. Anteriormente había acudido aquí para realizar un trámite de pasaporte y fui atendida por una mujer muy amable, por lo que decidí regresar el 09/01/26. En esta ocasión tenía dos citas para pasaportes. Reconozco que llegué minutos tarde a la primera cita; sin embargo, llegué a tiempo para la segunda. A pesar de ello, la empleada se negó a atendernos y no quiso respetar el servicio correspondiente a esa segunda cita. Cuando intenté explicarle que se trataba de una cita distinta y que había llegado puntualmente, me trató de manera muy grosera. Repetidamente me decía que no le "contestara" ni le "rezongara", aunque en ningún momento le falté al respeto y solo estaba tratando de aclarar la situación. La experiencia fue aún más desagradable porque íbamos acompañados de niños. Considero que la forma en que nos trató fue completamente innecesaria, poco profesional y una falta de respeto hacia mí, mi familia y especialmente hacia los niños. Finalmente decidí retirarme de la oficina. Es una lástima porque mi experiencia anterior en esta misma oficina había sido muy buena. Después de esta experiencia, definitivamente recomendaría buscar otra oficina para realizar trámites de pasaporte. No considero aceptable que se niegue el servicio a una persona que tiene una cita y que llegó a tiempo para ella, y mucho menos que se le trate de esa manera cuando intenta aclarar la situación.

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