The UPS Store

Reviews

• AS

  Abdulaziz “AD” sorour

  2 days ago
  1.0
  Absolutely terrible customer service. This company has ZERO respect for its customers. Instead of actually trying to deliver your package, they make assumptions that your information is “incorrect” or “incomplete” and use that as an excuse not to deliver it. No serious attempt to contact you, no effort to solve the problem — they simply tell you, “Contact the seller,” and wash their hands of the entire situation. It honestly feels like their attitude is: “Not our problem. Go deal with the seller and figure it out yourself.” What makes it even worse is that you pay them to DELIVER a package, yet when there is the slightest issue, they act as though helping you is somehow not their responsibility. A shipping company that makes you chase the seller instead of making a genuine effort to deliver the shipment is failing at the most basic part of its job. Extremely frustrating, disrespectful, and unprofessional experience. One of the worst customer-service experiences I have ever had. I will absolutely avoid using this company again.
• RR

  Rev. Dr. Leon M. Roberts

  Aug 7, 2026
  5.0
  Great service, Quick easy and painless. Despite busy store I was in and out in record time.
• OA

  Odalis Perez Avila

  Jul 14, 2026
  1.0
  Abuse and racism against a person who spoke Spanish . There was a person who was translating for him and they didn't want to leave him, they wanted the boy to speak. I feel a great racial debamination, I will never return to this place where staff often mistreat people, no doubt racism is the right word to describe this act.
• RP

  Raul Perez

  Jul 14, 2026
  1.0
  Maltrato y racismo a un latino por no poder hablar inglés tenían alguien que estaba traduciendo y no lo dejaron
• CG

  Coach D - Wellness Guide

  Jun 30, 2026
  5.0
  I had a wonderful experience with this UPS Store location. I submitted a print request by email for a workbook, and the entire process was smooth, professional, and handled with care from start to finish. My order was completed quickly, I received clear communication when it was ready, and everything looked excellent when I arrived to pick it up. I did not catch the name of the young lady who fulfilled my order, but I hope she is recognized for her kindness, professionalism, and attention to detail. As a small business owner, I truly appreciate great service, especially when someone makes the process easy and pleasant. I will definitely keep this location in mind for future printing needs.

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