The UPS Store

Reviews

• SS

  SheCaptain SeaBreeze

  Jul 7, 2026
  5.0
  It's the only place that I have tried in regards to shipping to my loved ones. Every experience has been a breeze. The representatives have been professional, friendly, efficient, and informative. I leave knowing two essential things: what I paid for and the ETA of my package. I was handle with care. The representatives were patient and I did not feel rushed.
• AW

  Angela Woodson

  Jun 24, 2026
  5.0
  Very professional and courteous and friendly and knowledgeable.
• GU

  Gina Uberti

  Jun 22, 2026
  5.0
  This team is THE BEST I've ever come across, both here in Jacksonville, FL, and also up in Connecticut. The manager TJ obviously knows how to calibrate talent as the people he's hired & trained are top notch! They are professional, knowledgeable, have great customer service skills and are ALWAYS pleasant - with a smile - even dealing with all those obnoxious Amazon & Temu returns - that in & of itself requires a very specific skill set. I hope whoever owns this location values this team. If all businesses hired the right people and - as important - trained them right, the world would be a happier place all around!! Lol Bravo team Normandy!! Your kindness and professionalism is really unheard of in today's world.
• KW

  Kays Work

  Jun 19, 2026
  5.0
  Maddie was amazing everyone in side was super sweet and helpful all said hello very impressive
• LT

  Lillie Thomas

  Jun 19, 2026
  5.0
  The UPS store on Normandy at 295 is the best location to get Great Customer service with a smile. The associates are always helpful and friendly while serving you and your needs

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