The UPS Store

Reviews

• MM

  Malcolm Mursalov

  May 11, 2026
  5.0
  Great people here. My go-to UPS every time
• PT

  Patrick Taylor

  May 10, 2026
  5.0
  I love the UPS Store!!! I can bring any item and they will professionally box it on the spot. It it needs cushioning, they have packing peanuts. They have exactly the right box to ship. And they will ship it economically. I have a few people in my circle that I ship to on a regular basis. They always have my frequently used addresses on file. It's my one stop shopping spot for ALL my shipping needs. Saves me so much time and running around to get shipping supplies, and then having to store them, etc. Excellent service. When I go to the US Post Office, I always leave frustrated. When I go to the UPS Store, I leave relaxed with a sense of accomplishment knowing that my package is on its way.
• TP

  Timothy Philip

  Mar 5, 2026
  1.0
  "Lost" 3 packages in the last month here when shipping out.
• SN

  Sal N

  Feb 17, 2026
  1.0
  There are thieves and scammers working within the organization. My mom sent me a care package (worth over $300) before I start my chemotherapy. She paid the over $150 2nd Day Air fee and was guaranteed that the package would arrive by 10:30a on the 2nd Day ( from Palm Coast, FL to Cumming, GA). Within the 1st 48 hours of shipping, we noticed that the package was still in Jacksonville, Florida (which is a 1 hr drive from Palm Coast). We called customer service and they are not sure why but assured us the package we would still be there on time. Thats strange because it was scheduled to be delivered by 10:30a the day it left Jacksonville, FL at 8:03a. The next morning we checked and the package was now moving but was in Atlanta now well after the guaranteed time. Needless to say, we didn't get our package that day. On day 3, we saw that the package arrived on Buford, GA however 2 hours later, we received a notification that the package is missing and that a claim has been filed. Another notification stated that the box was empty and the box was discarded. Being that this is our 1st time doing this, it was a very disheartening and overwhelming experience. I really needed that package as there was food and medication that I needed to help me throughout my chemotherapy treatment journey. The fact that someone at the UPS Buford facility opened up the package and took what was inside is cruel and evil. Than made the decision amongst themselves to file a claim without our approval is disappointing. I hope UPS look into this matter and take it very seriously and hold all individuals involved accountable.
• MH

  Melissa Hunter

  Feb 13, 2026
  5.0
  I took 2 Amazon returns in to this location. One needed label printed. Isaiah got it emailed to the store, printed, taped up, and I was on my way in 5 minutes. He was happy to help which is unusual with the younger more tech savvy generation.

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