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The UPS Store

3.5
(34 reviews)

Business Details

11341 Normandy Blvd, Jacksonville, FL
32221, United States
(904) 518-6356

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7765 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
11341 Normandy Blvd, Jacksonville, FL
32221, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday10:00 AM - 3:00 PM
Sunday10:00 AM - 3:00 PM
5/25/20268:00 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.5
34 reviews
5 stars
20
4 stars
2
3 stars
0
2 stars
0
1 star
12
  • LF
    Lisa F
    1 day ago
    1.0
    So today at 9:41am I was requested to change over to this location from the corporate office. The franchisee owner was so disrespectful so nonchalant so not caring of the situation and said that corporate should not recommend that customers come there to do new contracts.When a another location permanent closed down. To stay operating and to stay in business. All you need is common sense And that is what you lack in, but every time I get a chance I will do a complaint because you have very poor custom service. And I don't even think, you know, the policy what corporate can and cannot do, but I'll let them know what you said. Because they do not need to request any other customer to come to your store. Because you are not welcoming mostly races, because every time I come to get copies, y'all are very nonchalant. Even the lady that call you, I have dealt with her many times and I almost cussed her. But I have to stay quardle, that is the worst ups store ever.Y'all need to go back through training.
  • AC
    Abigail Chaney
    May 9, 2026
    5.0
    My review is based on service. Pricing is probably not chosen by the individual store. This is my new go-to UPS Store.
  • PB
    Pamula Baker
    May 5, 2026
    5.0
    Kristyn is always here when I make Amazon returns she is always willing to help has a great personality and very customer focused
  • KI
    K IV
    Apr 9, 2026
    1.0
    Seems to be one of the worst locations regarding customer service. It's like they don't want the business. Couple different times the visit was less than expected. Today went to drop a Amazon package off couldn't do it system down. Wasted time, wasted gas. Yes, I had a QR print out but they would not accept the package.
  • MM
    Mike Morgan
    Mar 28, 2026
    5.0
    To be fair, I wrote a bad review previously. But in all fairness my bad review was based on my experience with one worker at this store that treated me very badly. I have had a 5 star experience with 2 of the other staff. I was in there yesterday morning, March 2, at 9:00 and the lady working, who I had dealt with before on another visit (5 star) was very nice, polite and helpful...That is the way customers should be treated. In my experiences in the last 2months it has been 5 star service except the one issue.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7765 in Jacksonville offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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