I purchased Allstate Protection Plan for a Kent bicycle purchased on 9/28/2025. When the back wheel stopped turning, 2 gears stopped working, and back wheel spoke broke under normal riding, I contacted Allstate. They refused to cover since it was not beyond a year since the bike was purchased. Kent refused to cover anything claiming the defects are common under normal conditions. My issue with Allstate is that when you buy the insurance at the point of sale there is no warning that they won't help you. Also, the Kent warrantee is only for 6-months so the representative telling me that the warrantee only starts after the year is wrong. Bottom line, don't sell a product that you don't stand behind. My issues are more with Walmart and Kent International but the $32 used to purchase the extended warrantee cannot be ignored.
HK
Hawa Karshe
Mar 30, 2026
5.0
Outstanding customer service ❤️👍
RZ
Rich Zipf
Aug 18, 2022
1.0
I took out a short term disability policy several years ago with American Heritage Life Insurance company A.K.A. Allstate. I had a hernia operation June 3rd 2022 and they told me I'm no longer eligible to receive $ as of July 3rd. My Dr. submitted all the necessary paperwork telling them I'm not able to lift more than 10 lbs. until Sept. 3rd. I told them its impossible to do my job since I'm a FedEx driver. They also requested paperwork from my family physician who hadn't seen me since last year when I first went to him about my issue and referred me to the Dr. who did my surgery. Allstate used his notes as another reason to deny me further benefits! Perfect example of an insurance company always willing to take your money but not able to pay out when expected. A bunch of crooks !
SM
Sheri Miller
Dec 15, 2015
1.0
This company deserves negative stars. I canceled a policy and they still took a lump sum out of my checking account without warning and then they are making me wait 7 - 10 days to return my money. Please shop around and use a company that won't treat you like crap and profit from the interest that they earn on your wrongfully held money.
What type of business is Allstate located at 1776 American Heritage Life Dr, Jacksonville, FL?
Allstate is a corporate office specializing in insurance and related services.
What is the main contact number for the Allstate corporate office in Jacksonville?
The main phone number for Allstate corporate office is +1 800-521-3535.
Where is Allstate's corporate office located in Jacksonville, Florida?
It is located at 1776 American Heritage Life Dr, Jacksonville, FL 32224, USA.
What are some insurance agencies near the Allstate corporate office?
American Benefits is an insurance agency located near the Allstate corporate office, which can provide additional coverage options.
Are there any hotels nearby for visitors to Allstate's Jacksonville office?
Yes, Residence Inn Jacksonville - Mayo Clinic Area and Courtyard By Marriott are nearby hotels ideal for visitors needing accommodation.
What dining options are available near Allstate's corporate office?
Nearby dining options include Subway, Coastal Kitchen (a seafood restaurant), and Italian Cooking Lessons for an interactive meal experience.
Is there a gas station near the Allstate corporate office in Jacksonville?
Yes, several gas stations like Marathon Gas, Mobil, Circle K, and Kangaroo Express are conveniently located near the office.
What attractions can I visit near Allstate corporate office if I have extra time?
You can visit The Brumos Collection museum for history, or relax at Sandy Hook Beach, a popular local park and beach.
Are there any professional services near Allstate's corporate office?
Yes, Hueman offers human resource services and PT Logistic Services provides professional outdoor gear services nearby.
What other corporate or office entities are close to the Allstate corporate office?
Nearby corporate or office entities include the other Allstate office and American Benefits insurance agency, enabling convenient business connections.
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