Primo Brands Delivery

Reviews

• CS

  CJ S

  Apr 23, 2026
  1.0
  Total scam - they are ripping off not only the public but falsely selling distilled water with a Zephyrhills spring water sticker on it. The last two deliveries were a mixed batch some with the new caps and the foam insert under the cap and the old caps that were blue with the hard seal on the inside, these are the spring water. Notably different. These Waters are not the same and they are falsely advertising the white caps with the styrofoam seal as "spring water" and it's not...... it's distilled water. All my employees said the water is tap water. Scam again. Water scam. This new delivery ownership is fleecing customers. $18 bucks for 5 gallons of tap water. Somebody needs to shut them down! What else could they be putting in our water?
• GP

  Gisela Perez

  Jan 24, 2026
  2.0
  Since this company was bought out the service is horrible!!!!! They've increased prices and to get someone on the phone is next to impossible! Shopping for new water service! So sad!!!! Have been a loyal customer since 2021!
• CC

  Christina

  Dec 8, 2022
  5.0
  Very nice and quick!
• JW

  Jessica Wood

  Sep 19, 2020
  1.0
  They cancel for no reason over and over The drivers say that it’s too far are you kidding this is your job I’m paying for the service why are you canceling services when I’m a paying customer the notes say customer no need ... are you joking ? They said did you call and cancel or talk to the driver - NO ONE WAS HOME! Now they Pushed me out 6 more days and we are already out of water !!! I ordered well in advance so this doesn’t happen and they give no incentive to stay !!! They offered me 16$ discount on 10 bottles !!! Such a joke of a company and horrible customer service !!! I order 10 bottles a month that’s 1700 a year I give these people you would think they would treat a paying customer better but they don’t .. and there are no other options in the area !!!
• DM

  Dr. Kenny Makit

  Jul 4, 2020
  3.0
  Difficult to get someone on the phone.