Chartered on Sanibel Island in 2003, Sanibel Captiva Community Bank began as a small, locally owned and operated community bank primarily serving the residents and businesses of Sanibel and Captiva Islands. We opened our doors with loans and deposits totaling $48 million dollars and $30 million in assets.
Fast forward to 2020, SanCap Bank now has eight locations with total assets over $560 million and boasts a healthy roster of nearly $475 million in loans and $460 million in deposits. Over the last five years we’ve experienced explosive growth with six branches added in Lee County.
Our foundation is built on people and relationships. We empower and support our neighbors, team and community through local decision-making.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.