DHL Express Service Point Delray Beach

Reviews

• JD

  John Dowling

  Jul 2, 2026
  5.0
  UPDATE- so I am writing this update because my experience with DHL drastically changed, Laverne was still great to deal with but it seems everyone after her was asleep. My package was shipped thursday for overnight delivery to Pittsburgh. Lets fast forward until Tuesday afternoon when the package was finally delivered. The tracking is so far from helpful as it always says package on hold and when I call it says something different. I was charged for overnight delivery and it didnt get delivered until Tuesday afternoon. Now I understand that it was going into 4th of july weekend, if that was going to create a problem then dont tell me it will be there the next day. And Im sorry but the totally ignorant people on the 800 number need some training or something, I ask for a supervisor and am told it will take 90 mins to get a supervisor, what? Then she asks me what do I want her to do, DELIVER THE PACKAGE! No offer for a refund of the overnight charge no help what so ever. I WILL NEVER USE DHL AGAIN. its like they dont know what they are doing. I paid $76 to ship a pittsburgh, a 5 day ship no less, $76 for that? Ridiculous. Sorry but you all dropped the ball and didnt do anything to show that your customers matter, UPS next time for sure! Laverne was so super helpful in explaining everything to me and made the process a breeze, will definitely use DHL again
• JJ

  JPSantoroArt

  Jul 1, 2026
  5.0
  Laverne was very helpful!
• MT

  Met Trade

  Jun 30, 2026
  5.0
  They are always very fast. We always work with Laverne Kerr with out shipments. She is the best!
• MM

  Mark Magdule

  Jun 30, 2026
  5.0
  Great help and personality by Laverne Kerr.
• AL

  Alba Lemus

  Jun 17, 2026
  5.0
  Lovely was very helpful so would recommend you come in case needed!

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