The UPS Store

Reviews

• JE

  johnny ellithorpe

  3 days ago
  5.0
  Parker was absolutely outstanding being a business owner myself he was catering to my needs and printing dozens of pages and even created me s catalog on my the fly that I left behind in Tampa...all this while still multi tasking and taking care of other walk-ins. Parker is the The Truth
• AS

  Avie Samuel

  Jun 22, 2026
  5.0
  First time I have been to This Ups!- As a regular customer @ UPS storefronts- this store by far top tier- I was amazed to see the assistant manger cleaning the store- Tall Latin man with glasses very Helpful - and patient - This store and all other stores have a model employee and should take note! Will for sure be coming back -
• KS

  Kennedy Shaffer

  Jun 17, 2026
  5.0
  As always, a flawless experience. This is the only UPS store I am willing to operate out of. The entire UPS team is excellent but I particularly enjoy working with Jamie. She continuously goes above and beyond to ensure everything is correct, thoroughly secured and well taken care of. My go-to place!
• LC

  Lawrence Capistrano

  Jun 9, 2026
  5.0
  Location is always fast and efficient. Brianna and Jamie assisted me with mailing a package. Both of them were very knowledgeable regarding the UPS services/pricing I had questions about. I am rating my customer experience as 5-stars because they have provided consistently positive experiences for me in the past. Thank you again, Brianna and Jamie!
• AA

  ADVOCATE

  Jun 5, 2026
  1.0
  I had an extremely disappointing experience with the manager/notary, Ms. Brianna Lopez, at this UPS Store. I paid $43.29 to send important legal documents via Certified Mail with Return Receipt (PS Form 3811), specifically so I would receive proof that the documents were delivered and signed for by the recipient. After leaving the store, I discovered that Ms. Lopez had addressed the mailing incorrectly. I immediately called her the same day and pointed out the error. She assured me that she had corrected the address before mailing the documents. However, she never provided me with a corrected PS Form 3811 or documentation showing that the Certified Mail and Return Receipt services were properly updated. Now Ms. Lopez claims that the item was sent to the correct address using the same tracking number. That explanation makes no sense because changing the destination address after processing Certified Mail should require corresponding corrections to the mailing documentation, including the Return Receipt form. The item may have been delivered, but I never received the Return Receipt that I specifically paid for and needed as legal proof of delivery. Her current position is that because the item was delivered, she is not responsible for the missing Return Receipt. That completely ignores the fact that the Return Receipt service was part of what I paid for. Delivery alone is not the same as receiving the signed Return Receipt documentation required for legal matters. If you are mailing time-sensitive or legal documents and need accurate Certified Mail and Return Receipt services, I would strongly recommend avoiding this store entirely!

Frequently Asked Questions About The UPS Store